Model Details

2012 Mercedes-Benz M-Class Consumer Reviews

4.3
Average based on 15 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 15 reviews

One of the best

by from Plano, TX on May 11, 2012

Drove the Lexus and the BMW and wow, at the end of the day it wasn't hard to walk back to the Merc-Benz dealership. The standard engine just out did the rest, the Toyota...I mean the Lexus didn't even...
Drove the Lexus and the BMW and wow, at the end of the day it wasn't hard to walk back to the Merc-Benz dealership. The standard engine just out did the rest, the Toyota...I mean the Lexus didn't even start to hold my attention. On the other hand it was close with the BMW, but in the end after taking both cars out for extended rides, I went back to the ML 350. I think the interior and the exterior were of the highest quality. The motor is excellent and I have had "ZERO" issues with the car. Value wise, your going to get what you pay for, and thank god Merc-Benz is now getting competitive. But there really isn't an SUV that I have driven that compares to this one. Drive it, not just around the corner of the dealership, but get on the HWY and move it. You will see it is outstanding.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

10 out of 10 people found this review helpful. Did you?

New ML350 w/ Premium Pkg. 1

by from Orange County, CA on January 5, 2012

Have three MB's, and the ML is by far the most comfortable to drive. E-coupe w/ its sexy styling is nice to cruise around town in, but if I were to take a longer trip, ML would be it. The cabin is ama...
Have three MB's, and the ML is by far the most comfortable to drive. E-coupe w/ its sexy styling is nice to cruise around town in, but if I were to take a longer trip, ML would be it. The cabin is amazingly quiet w/ no noticeable wind noise. It take the bumps better than any SUV's I've been in. The 0-60 acceleration time is around 7.3 seconds, and it does feel like it pulls really well considering that it's a big vehicle. It can make a quick turn w/ very small radius. The white exterior is beautiful w/ black interior. There is no one that make the interior better than MB. You have to be in it to appreciate the quality and serene feeling you get being inside. Though I love to drive the E46 M3 like cars, there is something about driving a great and luxurious SUV. There may be other SUV that are faster, better at off-road and other benefits, but there is no other SUV that will make you feel secure and happy to be in like a Mercedes SUV. It has a different driving pleasure than driving the sports cars. Riding above everyone in complete comfort and control (*all wheel drive is just awesome!!!!) is plainly therapeutic.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

8 out of 8 people found this review helpful. Did you?

I Love my Mercedes-Benz ML350

by from Florida Keys on March 12, 2012

I have been driving a Porsche Cayenne and a BMW X-5, and just traded in the X5 for a new Mercedes-Benz ML350. The other cars were essentially performance-oriented, while the Mercedes is unabashedly co...
I have been driving a Porsche Cayenne and a BMW X-5, and just traded in the X5 for a new Mercedes-Benz ML350. The other cars were essentially performance-oriented, while the Mercedes is unabashedly comfort-oriented. I, as an older man, am equally unabashedly please with the comfort. My next car will also more than likely be a Mercedes-Benz!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Expensive, but worth it.

by from Denver, Colorado on September 1, 2012

We bought the Bluetec diesel version a couple of months ago. No problems so far. Great performance and good fuel economy--35-38 mpg on the highway.
We bought the Bluetec diesel version a couple of months ago. No problems so far. Great performance and good fuel economy--35-38 mpg on the highway.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Greatest car until it stopped working!

by from Chicago IL on July 17, 2013

I bought a 2009 ML AMG 63 and over the first 18 months it had 7 major issues where it would not shut off the engine but it would not accelerate. Finally after 6 months of having it in service 7 times ...
I bought a 2009 ML AMG 63 and over the first 18 months it had 7 major issues where it would not shut off the engine but it would not accelerate. Finally after 6 months of having it in service 7 times they lemon laws it and gave me a 2012 for free. That was awesome and I commend the dealership on such an effort! Then the 2012 did the exact same thing! This time almost causing me to be t boned in a major intersection. On top of that the active cruise control totally stopped working, all functions having to do with the radar system besides the parking assist stopped working, the lift gate would not open on it's own 50% of the time. All somewhat minor problems I can live with except when my car almost killed me! I would not recommend this car to anyone!!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does not recommend this car

4 out of 4 people found this review helpful. Did you?

Love them

by from Texas on August 16, 2012

My second ML350 BLUTEC in as many years. (I buy a new auto every year) Left BMW for the quality, comfort and overall pride of workmanship in the ML. No problems at all!
My second ML350 BLUTEC in as many years. (I buy a new auto every year) Left BMW for the quality, comfort and overall pride of workmanship in the ML. No problems at all!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Performance

by from New Jersey on January 4, 2015

This is now my 2nd ML. I have now purchased 2 CPO MLs. After having the 2012 for a month, it developed a ticking noise that wasn't eveident when radio was on or windows were open. The noise was coming...
This is now my 2nd ML. I have now purchased 2 CPO MLs. After having the 2012 for a month, it developed a ticking noise that wasn't eveident when radio was on or windows were open. The noise was coming from the engine area and stopped when the vehicle came to a stop. I took it back to the dealer several times. They heard the noise and changed out some parts a few times. When it didn't resolve the issue they finally told me that the noise was normal and to be expected. They sais they drove another 2012 on their lot and heard the same noise. If I heard the noise when I test drove the car I most likely would not have purchased it. I contacted MBUS and they contacted the dealer and confirmed what the dealer told me. They told me I could get a second opinion from another dealer but that was it. I found the response from MBUS to be not very customer friendly and not acceptable. I have had the car now 4 mos and it still makes the ticking noise. has any else experienced the same ticking noise?
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Nice Ride! 4th MB that I've owned. Second diesel.

by from Buffalo, NY on December 9, 2015

I bought a 2012 bluetec with 65,000 highway miles. It looks like it just came out of the showroom. Even the chassis looks new. I am mostly impressed with the comfort, lack of road noise, and the 450 l...
I bought a 2012 bluetec with 65,000 highway miles. It looks like it just came out of the showroom. Even the chassis looks new. I am mostly impressed with the comfort, lack of road noise, and the 450 lbs of torque. The only thing that I am not used to is the electric variable steering. While it is a pleasure at very low speeds and turns effortlessly, it's a little too light at highway speeds for my liking. Fuel economy is excellent. On a flat highway I get about 32 mpg. I average 25 for daily driving. Classy, powerful, and quiet.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Good Bye BMW - Hello Mercedes Benz

by from Fredericksburg, VA on April 29, 2014

Mr. Teddy Parker was the most perfect and professional sales person we have ever had. With four kids we have bought many a cars... We drove in for a service on our E350 and drove two cars home purcha...
Mr. Teddy Parker was the most perfect and professional sales person we have ever had. With four kids we have bought many a cars... We drove in for a service on our E350 and drove two cars home purchasing an ML350. What a beautiful car with all the bells and whistles. Best price EVER for the car and our trade in. Good Bye BMW Hello MB(x2)
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

1 out of 1 people found this review helpful. Did you?

First Mercedez I ever owned.

by from Redwood City, California on July 20, 2014

Excellent quality, all the electronics that are easy to operate and want. Excellent handling and comfort.
Excellent quality, all the electronics that are easy to operate and want. Excellent handling and comfort.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

1 out of 1 people found this review helpful. Did you?