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2004
Mercury Monterey

Starts at:
$29,310
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New 2004 Mercury Monterey
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Safety rating
NHTSA tested vehicle score
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Not rated
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NHTSA tested vehicle score
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Available trims

See the differences side-by-side to compare trims.
  • 4dr Convenience
    Starts at
    $29,310
    16 City / 23 Hwy
    MPG
    7
    Seat capacity
    Gas V6
    Engine
    Front Wheel Drive
    Drivetrain
    See all specs
  • 4dr Luxury
    Starts at
    $33,480
    16 City / 23 Hwy
    MPG
    5
    Seat capacity
    Gas V6
    Engine
    Front Wheel Drive
    Drivetrain
    See all specs
  • 4dr Premier
    Starts at
    $35,110
    16 City / 23 Hwy
    MPG
    7
    Seat capacity
    Gas V6
    Engine
    Front Wheel Drive
    Drivetrain
    See all specs

Notable features

201-hp V-6
Folding third-row seat
Three-row side-curtain airbags
Available forward and reverse sensing system

The good & the bad

The good

Passenger space
Automatic-transmission operation
Available amenities
Instrument layout
Standard side-curtain airbags

The bad

Interior ergonomics
Fuel economy in city
Ride comfort in city

Expert 2004 Mercury Monterey review

our expert's take
Our expert's take
By
Full article
our expert's take

Minivan shoppers used to have a real choice between Ford and Lincoln-Mercury dealerships — the standard-size Ford Windstar or the more petite Mercury Villager, which shared its underpinnings and most of its sheet metal with the old Nissan Quest.

After the Mercury-Nissan partnership dissolved, the Japanese automaker created a larger, more radical update of the Quest, rolling out its edgy design earlier this year. Mercury took exactly the opposite tack, borrowing heavily from the face-lifted Ford Windstar — rechristened Freestar for 2004 — as it launched a brand-new and relatively conservative offering, the 2004 Monterey.

We recently tested a well-equipped Monterey Premier, priced at $35,795.

SHE: I was amused to see a group called the Minivan Moms marching in our local Thanksgiving parade. They were carrying steering wheels and chanting, “We drive all day, but we don’t go far.” The key question with the new Monterey is, will it make the Minivan Moms happy? I think it will.

HE: Well, if they were looking for more space in a very minimalist package, they should be pleased. The new Monterey is virtually a clone of the Freestar, except for the front end, which has that sheer and elegant new Mercury face that’s going to begin appearing on other Mercury products in the coming year. Other than that, I get the impression that when it created the Monterey, Ford didn’t go far.

SHE: Wow. I gave you an opening and you drove right through it. In defense of the Monterey, minimalist is not a dirty word to a Minivan Mom. The confusion and the clutter inside the new Quest practically drove me crazy, as it did many other women I’ve talked to. Now that I think about it, the Monterey reminds me of a square juice box — simply designed and constructed, and perfectly brilliant. But don’t get the impression that the Monterey is a mere appliance. The fancy Premier model that we drove had heated and cooled seats with perforated-leather upholstery, two-tone interior trim and a beautiful instrument panel with backlit gauges.

HE: That cabin looked more plain Jane than plush to me. The Monterey doesn’t have nearly the presence or personality of the new Toyota Sienna, inside or out. And it certainly doesn’t feel as agile or responsive. Ford installed a new 4.2-liter V-6 in the Monterey, but it doesn’t seem nearly as lively as the 3.8-liter V-6 in last year’s Windstar. And it only returns a mediocre 16 miles per gallon in city driving. The ride quality is OK, but the Monterey feels heavy and handles like a barge. We also had a problem with the brakes, which didn’t respond well to progressive pedal pressure. You really had to stand on them to feel adequate stopping power.

SHE: But when it comes to safety features, the Monterey Premier has just about everything. Antilock brakes and traction control are standard, so you don’t have to worry about the brakes locking up or the wheels spinning on slippery pavement . Side air bags and side curtains are standard, along with adjustable pedals and front and rear parking-assist controls that warn you of obstacles when you’re parking. And our test vehicle was equipped with optional $195 self-sealing tires, another security feature that will appeal to moms.

HE: The safety features are pretty good, although for this kind of money, I’d also like to see stability control, which helps keep a vehicle this size from fishtailing on wet or icy roads. I’m glad Ford finally figured out how to install a third-row bench seat that folds flat into the floor — a feature that Honda pioneered years ago on the Odyssey.

SHE: One thing that took away from the otherwise precise look and feel of the cabin was the odd front door design. The windows roll down below the edge of the inside door trim panels, and it looks like you could easily trap French fries, dirt and other stuff there. I’m also disappointed that you can’t order features like a navigation system or a power liftgate, like some of the competitors offer. Another item on the gripe list — the second-row windows don’t roll down.

HE: If I were a kid, I don’t think I’d want to spend much time in either the second or third row, which is really cramped. But then, I’m probably your typical minivan dad — can’t stand to drive `em or ride in `em unless I really have to.

SHE: To tell the truth, if I were spending nearly $36,000 and didn’t need the flexibility of a third-row seat, I’d prefer to drive a Lexus RX 330. But if you need a minivan and want to buy a domestic product, the new Monterey should be near the top of your shopping list.

2004 Mercury Monterey Premier

Type: Front-engine, front-wheel drive, seven-passenger minivan

Price (Includes $685 destination charge): Base, $34,840; as tested, $35,795

Engine: 4.2-liter V-6; 201-hp; 263 lb-ft torque

EPA fuel economy: 16 mpg city/22 mpg highway

Key competitors: Chevrolet Venture, Chrysler Town & Country, Dodge Caravan, Ford Freestar, Honda Odyssey, Mazda MPV, Nissan Quest, Pontiac Montana, Toyota Sienna, Volkswagen EuroVan

12-month insurance cost (estimated by AAA Michigan. Rates may vary depending on coverage and driving record): $1,377

Where built: Greer, S.C.

Paul’s Rating: Acceptable

Likes: Front and rear parking assist. Larger, more substantial than old Villager minivan. Third-row bench seat folds flat into floor. Front-end design looks elegant.

Dislikes: Doesn’t look like a $36,000 vehicle inside. Feels heavy and ponderous. New 4.2L V-6 is sluggish. Handles like a barge. Gaps in rubber moldings around insides of doors. Third-row seating is cramped.

Anita’s rating: Above Average

Likes: Simplicity of cabin. Brilliant design — like a square juice box. Heated/cooled front seats. Nice perforated-leather upholstery. Optional self-sealing tires. Great standard safety features.

Dislikes: Low front windows drop down below inside door panel. Brakes not responsive to pedal pressure. For the money, rather have a Lexus RX 330. Second-row windows don’t roll down.

2004 Mercury Monterey review: Our expert's take
By

Minivan shoppers used to have a real choice between Ford and Lincoln-Mercury dealerships — the standard-size Ford Windstar or the more petite Mercury Villager, which shared its underpinnings and most of its sheet metal with the old Nissan Quest.

After the Mercury-Nissan partnership dissolved, the Japanese automaker created a larger, more radical update of the Quest, rolling out its edgy design earlier this year. Mercury took exactly the opposite tack, borrowing heavily from the face-lifted Ford Windstar — rechristened Freestar for 2004 — as it launched a brand-new and relatively conservative offering, the 2004 Monterey.

We recently tested a well-equipped Monterey Premier, priced at $35,795.

SHE: I was amused to see a group called the Minivan Moms marching in our local Thanksgiving parade. They were carrying steering wheels and chanting, “We drive all day, but we don’t go far.” The key question with the new Monterey is, will it make the Minivan Moms happy? I think it will.

HE: Well, if they were looking for more space in a very minimalist package, they should be pleased. The new Monterey is virtually a clone of the Freestar, except for the front end, which has that sheer and elegant new Mercury face that’s going to begin appearing on other Mercury products in the coming year. Other than that, I get the impression that when it created the Monterey, Ford didn’t go far.

SHE: Wow. I gave you an opening and you drove right through it. In defense of the Monterey, minimalist is not a dirty word to a Minivan Mom. The confusion and the clutter inside the new Quest practically drove me crazy, as it did many other women I’ve talked to. Now that I think about it, the Monterey reminds me of a square juice box — simply designed and constructed, and perfectly brilliant. But don’t get the impression that the Monterey is a mere appliance. The fancy Premier model that we drove had heated and cooled seats with perforated-leather upholstery, two-tone interior trim and a beautiful instrument panel with backlit gauges.

HE: That cabin looked more plain Jane than plush to me. The Monterey doesn’t have nearly the presence or personality of the new Toyota Sienna, inside or out. And it certainly doesn’t feel as agile or responsive. Ford installed a new 4.2-liter V-6 in the Monterey, but it doesn’t seem nearly as lively as the 3.8-liter V-6 in last year’s Windstar. And it only returns a mediocre 16 miles per gallon in city driving. The ride quality is OK, but the Monterey feels heavy and handles like a barge. We also had a problem with the brakes, which didn’t respond well to progressive pedal pressure. You really had to stand on them to feel adequate stopping power.

SHE: But when it comes to safety features, the Monterey Premier has just about everything. Antilock brakes and traction control are standard, so you don’t have to worry about the brakes locking up or the wheels spinning on slippery pavement . Side air bags and side curtains are standard, along with adjustable pedals and front and rear parking-assist controls that warn you of obstacles when you’re parking. And our test vehicle was equipped with optional $195 self-sealing tires, another security feature that will appeal to moms.

HE: The safety features are pretty good, although for this kind of money, I’d also like to see stability control, which helps keep a vehicle this size from fishtailing on wet or icy roads. I’m glad Ford finally figured out how to install a third-row bench seat that folds flat into the floor — a feature that Honda pioneered years ago on the Odyssey.

SHE: One thing that took away from the otherwise precise look and feel of the cabin was the odd front door design. The windows roll down below the edge of the inside door trim panels, and it looks like you could easily trap French fries, dirt and other stuff there. I’m also disappointed that you can’t order features like a navigation system or a power liftgate, like some of the competitors offer. Another item on the gripe list — the second-row windows don’t roll down.

HE: If I were a kid, I don’t think I’d want to spend much time in either the second or third row, which is really cramped. But then, I’m probably your typical minivan dad — can’t stand to drive `em or ride in `em unless I really have to.

SHE: To tell the truth, if I were spending nearly $36,000 and didn’t need the flexibility of a third-row seat, I’d prefer to drive a Lexus RX 330. But if you need a minivan and want to buy a domestic product, the new Monterey should be near the top of your shopping list.

2004 Mercury Monterey Premier

Type: Front-engine, front-wheel drive, seven-passenger minivan

Price (Includes $685 destination charge): Base, $34,840; as tested, $35,795

Engine: 4.2-liter V-6; 201-hp; 263 lb-ft torque

EPA fuel economy: 16 mpg city/22 mpg highway

Key competitors: Chevrolet Venture, Chrysler Town & Country, Dodge Caravan, Ford Freestar, Honda Odyssey, Mazda MPV, Nissan Quest, Pontiac Montana, Toyota Sienna, Volkswagen EuroVan

12-month insurance cost (estimated by AAA Michigan. Rates may vary depending on coverage and driving record): $1,377

Where built: Greer, S.C.

Paul’s Rating: Acceptable

Likes: Front and rear parking assist. Larger, more substantial than old Villager minivan. Third-row bench seat folds flat into floor. Front-end design looks elegant.

Dislikes: Doesn’t look like a $36,000 vehicle inside. Feels heavy and ponderous. New 4.2L V-6 is sluggish. Handles like a barge. Gaps in rubber moldings around insides of doors. Third-row seating is cramped.

Anita’s rating: Above Average

Likes: Simplicity of cabin. Brilliant design — like a square juice box. Heated/cooled front seats. Nice perforated-leather upholstery. Optional self-sealing tires. Great standard safety features.

Dislikes: Low front windows drop down below inside door panel. Brakes not responsive to pedal pressure. For the money, rather have a Lexus RX 330. Second-row windows don’t roll down.

Available cars near you

Safety review

Based on the 2004 Mercury Monterey base trim
NHTSA crash test and rollover ratings, scored out of 5.
Frontal driver
5/5
Frontal passenger
5/5
Nhtsa rollover rating
4/5
Side driver
4/5
Side rear passenger
5/5

Factory warranties

Basic
3 years / 36,000 miles
Corrosion
5 years
Powertrain
3 years / 36,000 miles
Roadside Assistance
3 years / 36,000 miles

Consumer reviews

3.9 / 5
Based on 15 reviews
Write a review
Comfort 4.3
Interior 4.4
Performance 4.0
Value 4.0
Exterior 4.5
Reliability 3.8

Most recent

  • Love this car bought it new and am still driving .

    This van was loaded with new features in 2004 . It even had a DVD player in the back for kids. The engine is great and comfort great . The sliding side doors are great . The ability to put back seat below and level with floor and 2nd row seats flipped forward . The dual heat and air is great along with heated and cooled seats . There is a great place for groceries behind the 3rd seat .It is great for towing .
    • Purchased a New car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    4 people out of 5 found this review helpful. Did you?
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  • Reliable vehicle

    The van met all of my needs. I'm pleased with my purchase . Will not hesitate to make another purchase at West 40 Auto sales.
    • Purchased a Used car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    0 people out of 0 found this review helpful. Did you?
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  • Very reliable van with tons of space, storage and

    This van has been great. Has tons of space, storage and power. Tons of options for the year. The stow and go third row is a great feature.
    • Purchased a Used car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 4.0
    Reliability 5.0
    2 people out of 2 found this review helpful. Did you?
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  • Family Fun

    Purchased this vehicle used in 2008 with 69K on it. Our family has since been everywhere is this vehicle putting over 110K miles on this this van. It rides beautifully and has comfortable seating. We have been thorough on the maitenance and have had no problems with the exception of the ac once or twice. If you want a reliable family hauler this one gets the job done!
    • Purchased a Used car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 4.0
    Value 5.0
    Exterior 5.0
    Reliability 4.0
    0 people out of 0 found this review helpful. Did you?
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  • best van EVER owned

    Bought the 2004 Monterey Premiere AWD brand new off the lot, fully loaded. I absolutely love all the creature features that you usually find on more expensive luxury vehicles and definitely not on other vans out there. The seats are extremely comfortable as my husband has a bad back, but can travel in this van in total comfort even on long trips. This has the trizone air (driver, passenger, rear controls) so everyone can be comfortable at the same time. I love the fact that the rear seat folds flat completely in the floor for more cargo space. Also, it doesn't take a very strong person to be able to fold the rear seat into the floor. It has what I consider to be a classy style and a very comfortable ride. We get compliments on it all the time. We now have over 150,000 miles and have not had any problems out of it. Just normal maintenance like battery, tires, fluid changes. Other than that it is built solid and in our opinion to last a very long time. We have owned other minivans, but NONE compare to this one by far. I would HIGHLY recommend this van to families searching for room, comfort and all the extras at a reasonable price. Too bad Mercury doesn't make this one anymore as I would DEFINITELY buy a new one, but would keep the old one till I cannot drive it anymore. Way to go Mercury on a job well done. LOVE IT!!!!!
    • Purchased a New car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    1 person out of 1 found this review helpful. Did you?
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  • Nice van, that came very well equipped.

    I bought my 2004 Monterey used. I was going to buy a new van but somebody traded this van in at a Toyota dealer with 3K miles on it! When taking delivery, even their salesman was impressed with the features (memory seats & mirrors, auto temperature zones, heated AND cooled seats, etc.) on this edition. For this purchase I wanted to consider every van I could: I didn't buy the GM vans at the time because I am tall and their sun visors were too low and impeded my vision plus their somewhat makeshift third row seats took away 4 inches from the deck height. My brother has a Honda van and he went through a broken strut and a failed starter motor in a few months so I wasn't too impressed. I had owned two Chrysler vans previously and while OK, I did have to do a 60K mile tranny replacement on one, and besides, I felt the ride and handling on this Monterey to be more solid and quiet. When looking at the Sienna (that is why I was at the Toyota dealer) it had a nice interior but I sliced my finger on some sharp metal trying to adjust the third row seat and that turned me off of them. I had the band-aid on it while I drove this van home. The 4.2 engine has confident power in every range from take-off to freeway speeds with more in reserve. The transmission, while a basic 4 speed, shifts smooth and quiet. It easily tows my utility trailer but I added Air Lift air bags to keep the back end level for the trailer. The front seats are, in particular, worth mentioning; I am a big guy and these are solid, comfortable, supportive and the leather still looks very good. After putting 55K miles on it I've had no major mechanical or electrical failures, just one bad tire pressure sensor. The interior materials, the dashboard, door panels, carpets, etc, are all wearing very well. WISH LIST: Like everyone, I'd like better gas mileage...I get 15-16 in town and max out at 20 on highway, but I usually carry 300lbs+ of additional items in this vehicle for my work. Also, while the engine runs very well, it is a mature design and it sounds quite coarse compared to my wife's Buick Northstar V8. I can't imagine how nice this van would be updated with the Ford 3.5 Duratec and 6 speed auto. With 3-5 more MPG and a slightly modernized interior look, it might have still been a contender!
    • Purchased a Used car
    • Used for Transporting family
    • Does recommend this car
    Comfort 4.0
    Interior 5.0
    Performance 4.0
    Value 4.0
    Exterior 5.0
    Reliability 5.0
    1 person out of 1 found this review helpful. Did you?
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  • Unreliable Van

    I am in the process of replacing the transmission at 43,000, my seat heater doesn't work, and now the driver side electric sliding door is acting weird. Bought a new van to get reliable car, this is not it. Going to trade it off and get something that won't leave me stranded. Was told engine is too small for vehicle and will continue to have problems.
    • Purchased a Used car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 3.0
    Interior 3.0
    Performance 2.0
    Value 1.0
    Exterior 3.0
    Reliability 1.0
    0 people out of 0 found this review helpful. Did you?
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  • Unreliable

    I purchased this car with low mileage, hoping to have a car that would only need regular maintenance. This is not the case. At 43,000 miles, I am getting a new transmission. The driver seat heater went out, and now the driver side automatice sliding door is not working correctly, won't close tight. I am very upset with this car, poor quality. And the Ford company has so much faith in their quality, the only offer 3 year/36,000 warranty on the drive train for Ford and Mercury cars. What does that tell you? If they don't trust it, why should we? Do not buy this car, and I will never think about about a Ford product again.
    • Purchased a Used car
    • Does not recommend this car
    Comfort 2.0
    Interior 2.0
    Performance 2.0
    Value 1.0
    Exterior 2.0
    Reliability 1.0
    0 people out of 0 found this review helpful. Did you?
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  • Very Unreliable Mini van

    I had to have the transmission replced at only 28,00 miles. No help from Ford on the cost because out of warantee. I will not buy another Ford product. You be the judge!
    • Purchased a Used car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 4.0
    Interior 4.0
    Performance 4.0
    Value 4.0
    Exterior 4.0
    Reliability 2.0
    0 people out of 0 found this review helpful. Did you?
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  • Mixed Feelings

    Gorgeous, stylish minivan. Nicest around. But reading reviews from folks with the 2004 Freestar (sister of the Monterey) really scare me. I haven't had as many problems as some folks have had, yet I have already had two problems since buying it used at 50,500 miles and another new problem that just cropped up. Already had to have cruise control repaired (dealer paid for that since I had just bought it). Then it started lurching while driving. That was a bad cam sensor which cost me a couple hundred bucks (dealer argued against paying the whole cost but finally split the cost with me). Now it sometimes sputters and coughs when starting, but once given some gas, is ok. Otherwise, I do really like the van. It's a love/hate relationship. Looks very classy and luxurious, but I'm nervous about how reliable it's going to be for me in the long run.
    • Purchased a Used car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 2.0
    Interior 5.0
    Performance 3.0
    Value 3.0
    Exterior 5.0
    Reliability 2.0
    0 people out of 0 found this review helpful. Did you?
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  • Best overall van we have ever owned

    Bought this brand new in 2004 fully loaded and still loving it. Love everything about it, styling , handling, performance. It has almost 75000 miles on it and have yet to have a problem with it. I would highly recommend this van. Creature features galore and easy on the pocket book. Take one for a test drive and you will buy it.
    • Purchased a New car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    0 people out of 0 found this review helpful. Did you?
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  • Nicest car ever driven

    I test drove this car and feel absolutely in love with it. My daughter hates being in the car and she loved it. I recommend this to everyone.
    • Purchased a Used car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 3.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    0 people out of 0 found this review helpful. Did you?
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FAQ

What trim levels are available for the 2004 Mercury Monterey?

The 2004 Mercury Monterey is available in 3 trim levels:

  • Convenience (1 style)
  • Luxury (1 style)
  • Premier (1 style)

What is the MPG of the 2004 Mercury Monterey?

The 2004 Mercury Monterey offers up to 16 MPG in city driving and 23 MPG on the highway. These figures are based on EPA mileage ratings and are for comparison purposes only. The actual mileage will vary depending on vehicle options, trim level, driving conditions, driving habits, vehicle maintenance, and other factors.

Is the 2004 Mercury Monterey reliable?

The 2004 Mercury Monterey has an average reliability rating of 3.8 out of 5 according to cars.com consumers. Find real-world reliability insights within consumer reviews from 2004 Mercury Monterey owners.

Is the 2004 Mercury Monterey a good Minivan?

Below are the cars.com consumers ratings for the 2004 Mercury Monterey. 66.7% of drivers recommend this vehicle.

3.9 / 5
Based on 15 reviews
  • Comfort: 4.3
  • Interior: 4.4
  • Performance: 4.0
  • Value: 4.0
  • Exterior: 4.5
  • Reliability: 3.8
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