2024 Porsche 718 Cayman consumer reviews

What I saw behind the desk at Porsche Chantilly (Penske) I worked in sales at Porsche Chantilly, part of Penske Automotive Group. I'm writing this so customers know what I saw firsthand. I saw customer email addresses changed in the system, especially for customers who had a bad experience. That keeps surveys and follow-ups from reaching them. If you bought here and never got a survey, ask why. I saw cars presented as certified that I don't believe met the standard, with the certification fee still added. Ask for the CPO inspection report and verify the car with Porsche directly. The finance office can mark up the rate the bank approved you for. I watched up to two points added to make around $2,000 on a deal for finance. Get pre-approved with your own bank or credit union, and ask what rate the lender actually approved. I had six-figure allocations, including a 911 Turbo S, changed behind my back without the client's input. They even took out certain packages to the orders. Get your final build sheet and check it against your order before you sign. How they treat people: A finance manager behaved inappropriately at the sales desk and harassed staff. When a harassment complaint was made, management sided with its own. The day after, a fake online review appeared about the person who reported it, and the retaliation continued even after people were let go. I kept messages, call records, and video. If you buy here, read every line, verify the CPO status, bring your own financing, and confirm your build. The customers deserve better, and so do the people working the floor.