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2020 RAM 1500 consumer reviews

$32,145–$38,745 MSRP range
side view of 2020 1500 RAM
(215 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.7
  • Value 4.5
  • Exterior 4.8
  • Reliability 4.6
Explore the 2020 RAM 1500
Shop the 2020 RAM 1500

Wouldn't buy anything but a Ram truck

I bought my 2020 Ram 1500 Limited Edition used with 15,000 miles. The leather dash was coming unglued and the back window was leaking but both were replaced under warranty. My 4th Ram and this one rides like a Cadillac with the 4 corner air suspension which isn't recommended for cold climates. Great truck so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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2020 Ram 1500 Eco Diesel 38K Engine failure!

Love my 2020 RAM 1500 Limited Diesel........ Until the motor went with only 38000 miles. It's been 3 months still no motor. Called RAM directly and they gave me a claim manager. Still haven't heard from them, I called them 2 times and talked to someone who said they will get back to me. 3 Months without my truck, they have had it longer than I have. Not only will they be putting a re-built motor in my truck they have no estimate delivery time for said motor. They have missed 5 back order dates as of now. Be carful of the fine print folks. I purchased a truck with 38K miles and might get a rebuilt motor with 200K on it and this is common practice. So the value of my truck instantly dropped 25%. I have called my claim manager 10 plus times and have never talked to him. On hold for about an hour multiple times and had to hang up. Worst customer service I have ever dealt with.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
2 people out of 2 found this review helpful. Did you?
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A very good 1/2 ton pickup.

A little disapointed in fuel economy. Getting 15 to 16 in the city and 18 to 19 mpg on the road. A great ride and very good interior. The active speed control works excellent, and slows down as needed and then returns back to set speed when available.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
13 people out of 15 found this review helpful. Did you?
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Best truck I have around

Best truck I have ever owned around them all fantastic writing truck drives nice needs more power though love the color hydro Blue ride like a cloud 🌨️

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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Very Disappointed!!

Took my truck to the dealership for my concerns of transmission locking up in low gear. Has happened five times. Need to shut off and restart to clear glitch. Battery dies, with a new battery. Had truck towed to the dealership. Of course NPF on either concern. No alternative means of transportation available other than Uber ride home and back. My 2020 Ram 1500 has 12800 miles on it. Famous last words are no problem found. Than you are sent back out on the streets and good luck until it happens again. Dodge basically is telling me get rid of this vehicle and please don’t by another Dodge Ram. My favorite truck is the Ram series. This is my second one. It killed me to do it but I sold Dodge Ram and purchased a Chevy Silverado last night. My hopes are to have a better experience with this Chevy. I will miss my Ram. I need dependability. This is not my first Silverado. We shall see how it goes.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
24 people out of 26 found this review helpful. Did you?
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Love it so far

I owned either Ford or Chevy trucks in the past this is my first Ram. The Rebel trim package won me over with the panoramic sun roof 12 inch infotainment screen etc. it’s a beautiful truck with every option and well thought out design. Only had it a couple months so far but I’m very pleased with the truck.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
11 people out of 12 found this review helpful. Did you?
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Great Truck

This 2020 Ram 1500 truck is well made, even more comfortable ride than our previous Luxury SUV. Every convenience you could want in a Truck. LOVE IT!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Towing
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Ram it!

V8 Hemi Big Horn I live love love my truck. Nothing beats the handling of that of a Ram. Steering is nice and tight, it's comfortable, versatile, tons of room, reliable and frankly it's one sexy bad a$$ truck.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Great truck!!!

It's been a great truck so far only have had it a few days. But the dealership was a great experience. The truck is the most comfortable vehicle I've ever owned.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Tow Vehicle

The truck clean. It came with the speedometer off by several miles per hour ...I had to buy a $200 tool to correct the computer to tire size.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a Used car
  • Used for Towing
  • Does recommend this car
2 people out of 4 found this review helpful. Did you?
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