Model Details

2002 Toyota Highlander Consumer Reviews

4.2
Average based on 16 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 16 reviews

Second most reliable SUV I've owned.

by from Olympia area on December 18, 2012

Just recently purchased... this vehicle should last me a few years even though it's 10 years old, it had one owner, with 47,000 miles clocked. It has the Base Trim with an "Option Package B"... instal...
Just recently purchased... this vehicle should last me a few years even though it's 10 years old, it had one owner, with 47,000 miles clocked. It has the Base Trim with an "Option Package B"... installed during the manufacturing process, i.e. Leather; seats, steering wheel, shifter knob, door trim. Rear spoiler, six spoke alloy wheels with locks, roof rack, 8-way power seat w/lumber support, privacy glass. Came with new Michelin tires, new WeatherTech floor mats, 6-month power train warranty. Has a few scuff marks under front bumper and rear mud flaps otherwise in excellent condition. Exterior: millennium silver metallic. I'm happy! miguelito.
Comfort
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Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Very dependable, great performance

by from Washington DC on October 15, 2013

I have had this car for 12 years, still drives like new. Gas mileage is ok, not great, but that is what you get with a 2002 4WD 6 cylinder. Handles great, very dependable, good in the snow or dry pave...
I have had this car for 12 years, still drives like new. Gas mileage is ok, not great, but that is what you get with a 2002 4WD 6 cylinder. Handles great, very dependable, good in the snow or dry pavement. This engine is a workhorse. I had the same engine in my Solara and Avalon.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Love My Highlander

by from Lincoln, RI on September 18, 2014

Best SUV i have ever owned-love Toyotas! My 2002 has 140000 miles and is getting tired but i hate to sell it. Ride is solid and roomy. Drives well in snow. Few repairs-nothing major. HIGHLY RECOMMEND ...
Best SUV i have ever owned-love Toyotas! My 2002 has 140000 miles and is getting tired but i hate to sell it. Ride is solid and roomy. Drives well in snow. Few repairs-nothing major. HIGHLY RECOMMEND TOYOTA. We also have a 2004 Camry that has been wonderful. Had a 1997 Camry before it and it was super too.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Good quality car

by from Overland Park, Ks on April 7, 2013

Good quality car; for transporting kids to/from activities, along with carrying their equipment or school necessities.
Good quality car; for transporting kids to/from activities, along with carrying their equipment or school necessities.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

1 out of 1 people found this review helpful. Did you?

Very Pleased!

by from Berkley,,MI on April 7, 2013

I recently purchased my 2002 Toyota Highlander from the Tom Wood Jaguar dealership in Indianapolis, IN. I'm very happy and pleased with the car. It had 104,000 miles and I'm anticipating having no pro...
I recently purchased my 2002 Toyota Highlander from the Tom Wood Jaguar dealership in Indianapolis, IN. I'm very happy and pleased with the car. It had 104,000 miles and I'm anticipating having no problems with driving it for another 250,000 miles. The only complaint that I have is a small squeaking noise coming from the inside of the vehicle.The previous owner took excellent care of the vehicle. I have received many comments from friends and relatives stating that they can't believe how clean and nice the car looks. The carfax report was clean on the vehicle. I would not have purchased the vehicle without the FREE carfax report from the dealer, it was a must in my decision making process! On a scale of 1-10 of overall satisfaction of the vehicle and Toyota, I would give them both a sound 10.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

1 out of 1 people found this review helpful. Did you?

The ultimate 5-passenger vehicle

by from Albuquerque, NM on October 5, 2006

First, my Highlander is the 4-cylinder, 2-wheel drive SE (i.e., basic) model. I've owned it for 2 months, and I could hardly be happier. It handles the dirt road where I live, with ruts and some washo...
First, my Highlander is the 4-cylinder, 2-wheel drive SE (i.e., basic) model. I've owned it for 2 months, and I could hardly be happier. It handles the dirt road where I live, with ruts and some washouts, perfectly, and has a good smooth highway ride also. I do mostly highway driving between 80 and 85 mph, and I've gotten about 24 mpg on average. I don't think any other medium-size SUV can come close unless it were a hybrid. One time when I drove about 300 highway miles between 55 and 60 mph (sightseeing), I got 27 mpg, even with a bike on the back! It also has plenty of pep, passing with ease when it needs to. Much better acceleration than my old 1995 V6 4Runner, in fact. Cargo capacity is excellent, better than my old 4Runner. I fit a 44" round table in the back with a few inches to spare. The one-step seat fold-down is quite nice. The manual lists a 3500-lb towing capacity. I have not tried towing a trailer yet. Passenger comfort is where the Highlander really outshines the '95 4Runner. My dad is 6', and he was very comfortable riding in the back for hours. Also, I put in a new stereo with Infinity speakers and a subwoofer in the cargo area, and it sounds fantastic! (The factory stereo was run-of-the mill.) In short, I have excellent mileage for an SUV, good cargo hauling and towing, comfort for 5 passengers, good off-road capability, a smooth highway ride, good handling and acceleration, and Toyota reliability and longevity. I read many reviews of SUVs and light trucks before deciding on the Highlander, and I honestly think this is the best 5-passenger SUV out there: the vehicle that can do it all!
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Value for the Money
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Purchased a used car

Does recommend this car

4 out of 6 people found this review helpful. Did you?

Best car I've owned 100K miles no problem

by from Atlanta on December 11, 2006

Great vehicle, never a problem. I have maintained it well. Gets good gas mileage, about 22 mpg. Very comfortable for clients and perfect for trips to the nursery. I hauled 25 shurbs in the vehicle las...
Great vehicle, never a problem. I have maintained it well. Gets good gas mileage, about 22 mpg. Very comfortable for clients and perfect for trips to the nursery. I hauled 25 shurbs in the vehicle last spring. Great HVAC system.
Comfort
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Handling
Exterior Styling
Interior Design
Features
Value for the Money
Reliability

Purchased a used car

Does recommend this car

2 out of 3 people found this review helpful. Did you?

Great Car_Gas Not so Much

by from MA on May 13, 2010

I bought a 2002 Highland AWD, V6 2 years ago. I had in Infiniti Qx4 prior to this car. The car doesn't have the greatest turning radius or gas mileage. I was getting 22 at best on the highway. However...
I bought a 2002 Highland AWD, V6 2 years ago. I had in Infiniti Qx4 prior to this car. The car doesn't have the greatest turning radius or gas mileage. I was getting 22 at best on the highway. However, overall, I love the way the car took off and drove. The engine is super quiet while idle and driving. The only repair I had done was an exhaust leak. Oil changes at every 3000 miles kept my car running smoothly.
Comfort
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Handling
Exterior Styling
Interior Design
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Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

7 out of 11 people found this review helpful. Did you?

Toyota forgot the quality

by from Philadelphia, PA on July 30, 2006

Less than 4 years old and already 2 sensors and the instrument cluser has failed. The Toyota dealer in Springfield, PA - Conicelli - is simply awful. They master the art of bait and switch when it c...
Less than 4 years old and already 2 sensors and the instrument cluser has failed. The Toyota dealer in Springfield, PA - Conicelli - is simply awful. They master the art of bait and switch when it comes to pricing. No one can seam to figure out why the brakes squeak all of the time. This was my second and last Toyota. My three Honda's were all of much higher quality. The Highlander reliability has been so bad you'd think Ford had built it.
Comfort
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Handling
Exterior Styling
Interior Design
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Value for the Money
Reliability

Purchased a used car

Does not recommend this car

3 out of 6 people found this review helpful. Did you?

last forever

by from Fort Lauderdale, FL. on October 18, 2011

I bought this car new in 2001. Now it has over 150k. Minor maintenance required. A real reliable sport utility. Plenty of storage for luggage (I fit five big trunks in the back) and room for five adul...
I bought this car new in 2001. Now it has over 150k. Minor maintenance required. A real reliable sport utility. Plenty of storage for luggage (I fit five big trunks in the back) and room for five adults. I will probably buy another one 50k from now. Mine is a 4 cylinder and still gets 21 mpg/hwy.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

2 out of 4 people found this review helpful. Did you?