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2021 Toyota Highlander Hybrid consumer reviews

$38,735–$40,335 MSRP range
side view of 2021 Highlander Hybrid Toyota
(32 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.6
  • Performance 4.7
  • Value 4.7
  • Exterior 4.7
  • Reliability 5.0
Explore the 2021 Toyota Highlander Hybrid
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Handles well in bad weather, poor interior design

It has been reliable and handles well in the bad weather. I like the app on my phone. That is why I'm not selling it. But I would not recommend it for other women. I am 5"7 woman and the seat at its highest point is rather low. When it was brand new the seat felt a bit higher but as I've used it for 15K miles it seems lower. There is NO place to put my purse. I need to keep it behind my left ankle as I drive. When I get out of the car I DON'T like the reminder system about the back seat or other issues. (I assume this is about leaving a child behind) It just makes the same alarm noise no matter what and I have to guess each time what is up...it is a very vague reminder each time. The seats have deep crevices that are very hard to clean even with a vacuum. No place for water bottles/drinks in rear doors. I get the distinct impression that no women were consulted on this design.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 5.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
41 people out of 52 found this review helpful. Did you?
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I wish I bought the new RAV4.

Third row seats are useless and take too much room from the trunk, the trunk is smaller than the 2011 RAV4 I had. I wish I bought the new RAV4.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 2.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
10 people out of 18 found this review helpful. Did you?
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I LOVE this car!

Beautiful ride, inside and out. Great features, insanely good gas mileage, no complaints! I absolutely love the blueprint color, and the roominess with three kids- I love the three rows!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
19 people out of 20 found this review helpful. Did you?
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Wonderful Car

The car is roomy, comfortable, stylish, for a hybrid it has a lot of pep. I would highly recommend the car. I look forward to my first road trip.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Nice Hybrid

The trim package is XLE. This car replaced another XLE Hybrid model which did not have AWD. We mainly drive between Nebraska and the Upper Peninsula of Michigan. The AWD on this vehicle is great and kicks in without you even noticing it. The fuel mileage in the beginning was not great (29-32) due to trips made in the winter. Have not made a trip lately, but our current mileage is 42 with mostly hybrid type city driving (slow acceleration and coasting stops). There is an engine noise when accelerating which we did not have in our other hybrid, but our other vehicle is a truck, so it does not bother us. However, the generated noise while in reverse on only the electric engine is loud & annoying. One complaint is that the XLE trim is not standardized across Toyota models or within a model.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
10 people out of 12 found this review helpful. Did you?
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Our second Highlander Hyburd

We knew we would purchase another Highlander hybrid after owning our first one. The new 2021 Highlander does not disappoint! It has all the latest features and is an overall great vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Terrific Vehicle

I purchased the hybrid Toyota Highlander XLE. This is our second highlander. The product is rock solid, reliable, comfortable, and gets 35 mpg in the city and on the highway. Love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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A Big Surprise!

Toyota makes reliable cars but unfortunately, this Highlander Hybrid was a big disappointment. I test drove this car and felt like I was driving a cheaply built car. The quality of the materials used in this car is VERY poor! The engine was very loud too. I was ready to buy it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 2.0
  • Value 2.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
6 people out of 20 found this review helpful. Did you?
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Highlander Hybrid

Although vehicle is brand new based on my experience with Toyota’s I expect it will run well with routine maintenance. I was especially impressed with Toyota advances in Hybrid technology as reflected by the extended battery and parts warranty.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Smooth drive.

We have only had it a couple days but it is great so far. Great acceleration and is very comfortable. Drives very smoothly. Great amenities.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 3 found this review helpful. Did you?
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