Used 2020 Acura MDX for sale near Kettering, MD

I had been looking for a certified 2024 ux250h for about 2-3 months. I have driven cars at at least 6 dealerships in 3 states. And despite being Lexus dealerships more than one were not upfront in their pricing and they all had an attitude of " this is the car as is, you don't like that chip or no mats or whatever else then don't buy it" and one even said it was certified then wanted $4k for certification. Not Ourisman Lexus. First off, the car was priced very fairly. No games from the start. Our salesperson PeiPei was helpful and responsive. The sales manager Willie was top notch. My wife traveled from New York alone to see the car in our then current Lexus IS250C as a possible trade in. They were wonderful. Transparent with the pricing. Gave us a number we were happy with on our trade in and addressed minor aesthetic issues with the car on the spot. They were ready for her arrival and had the complete transaction done including aggressive financing in about 3 hours. Willie knew my wife had come a long way to get there and had a long trip home and he made sure his staff expedited the whole process to get her on the road. After all the dealerships we had visited I never expected the whole process of buying this vehicle could go this well and that we would be treated so fairly and transparently. Didn't try to push a single upsell on my wife. Offered one or two things like extending the warranty, she said no, and they moved on. When we do need the next Lexus, I am absolutely calling Willie and his staff first. Just the best experience I have ever had at a car dealership.

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

Mr Karl Knowlden was very pleasant and knowledgeable, he made sure everything was taken care of. The service was great, they took me right in and got me right.

My 2020 Acura MDX is one of the best cars I have ever owned. It has been trouble free and a pleasure to drive. One of the reasons I bought the vehicle was that I also really like the look of it.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Awesome experience at Jim Hudson Acura of Augusta GA Thank you Adrian for your EXCELLENT customer service. Keep up the excellent customer service this means a lot to customers when buying a car.....

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Great ride, comfort. Handles well, especially on highway. Seats 7 and maintenance is efficient. Holds value. Luxury performance without the premium price and maintenance. Amen

Mr Nicholson was a true joy. He was as on top of everything I asked for and he met all of my expectations I would recommend him and the dealership to my friends and relatives. .

Overall I am completely satisfied. One item is leg room for driver. I am 6'1" and legs cannot be completely stretched. Lots of Electronics. a little challenging for baby boomers

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

I have had a great experience with the GM Salim & our salesperson Hudson! They made it easy!

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

highly recommend safe and reliable choice for any car buyer. They offer a seamless, hassle-free experience that you can trust, making the car-buying process enjoyable and stress-free.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!