Used 2022 Acura MDX for sale near Westbury, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

After a long day of disappointing experiences at other dealerships, I was ready to cancel my appointment at Carcatle. Thankfully, my wife encouraged me to follow through—and I’m so glad I did. From the moment I arrived, the staff were nothing short of amazing. They were knowledgeable, friendly, and made the entire process smooth and stress-free. Their professionalism and genuine approach completely turned my day around. It was clear they cared about making the experience positive and straightforward, not just making a sale. I highly recommend Carcatle to anyone in the market for a car. You won’t be disappointed.

I've been driving this SUV for 32 mos. and can say that I love the acceleration and overall handling. However,the suspension is not the best (they saved the best for the Type-S). The gas mileage is just ok but you are driving a great sounding V6 versus a screaming 4-cyl. turbo. I never liked the look of prior generations and was very surprised by the stunning styling of this generation. I'm fine with the infotainment pad, it works great except for the phone charging pad which is junk. I could go either way for a touchscreen but I think that may be more distracting

Dan Akridge was a pleasure to work with. He is upfront, honest and knowledgeable. He made the leasing of a new car very easy and enjoyable. I would do business with him and Huntington Acura again.

Very nice vehicle with good size and features. I knew what I was getting into with the infotainment system and it is fine despite a few bugs. The brakes are an issue though. The overall feel of the brake pedal was unique when I purchased it. Now two years after purchase, the dealership is saying that my brakes are squeaking because they are glazed from heavy use. I'm not a fast drive and have no need for hard braking so there is a flaw in the design

Very kind helpful and make sure you come out with a car. The most I like about dealership is there workers

The best car you could have i just bought 2022 type s Mdx oh man u got to see this beauty five star…i will recommend this car one hundred pct

The dealership thorough, decent and interesting I found many autos that peak my interest. I also pass this info to my friends and family.

I love my new MDX. It is really fun to drive, as it handles well and is extremely responsive. The interior is very plush. The tech takes some getting used to, for sure — for instance, for the life of me, I cannot figure out why it shuts off whatever audio I am listening to when my phone syncs to it (CarPlay). I have the Aspec, and am still shocked that when out-the-door costs are nearly 75k (accessories, extended warranty, taxes, financing), how are heated steering wheel and key fob remote start not standard!!? You can get a vehicle at half the price with those features!!

Very good experience buying a car from here. They worked hard to get me approved and the care they got me was perfect for me and my family. Thank you Mike!

If you want to shop with confidence this is the dealer. The sales team are extremely professional and will get you the best possible price. Great location too! Highly recommend.