New and used 2026 Acura RDX Technology Package for sale near Edgemere, MD

I had an appointment for service. Vehicle was serviced, the car was cleaned inside and out and was ready before recommended time with a thorough look over. Service tech was very knowledgeable. Once done, I felt as if i received special treatment. Lol

Jerrell, made my experience very pleasant. He was friendly and knowledgeable! He was patient and kind. He answered all my questions and returned all my calls provide me with information each time I requested it. I will refer anyone to him if they?re looking for an Acura?

James has always been my go to, when it comes to my service. He is the person to ask for.

My service manager, Devin Parham gave excellent service. He was very detail oriented when it came to telling me what was going on with my vehicle and what needed to be done in order to get it and keep my vehicle it in great working condition. There were some recommendations that were adevised and completed, and they were completed in a timely fashion. He was very professional and proficient when it came to customer service and very detailed oriented.

AS usual my service rep Gage did an outstanding job. He explained the needed service and answered all of my questions. He is an asset to Laurel Acura

Great experience as always. Work was done in a timely manner and was completely satisfied.

My experience has always been excellent. Tarsis and his team are extremely professional and always get me in and out.

I recently took my 2012 MDX (over 120,000 miles and still going strong) in for service. It was rather late in the day - around 4 pm - and I did not have an appointment. Branden Hayes was my service advisor, and he was able to get my car scheduled for service on the spot. I was going to be waiting for my vehicle and Branden advised it would take 1.5 - 2 hours to complete the maintenance. I sat in a very nice waiting room and enjoyed some light refreshments while I waited. Another Acura employee was walking around handing out Christmas Cards. He gave me one that had a 10% discount coupon inside. The card clearly stated that the coupon must be displayed at the time service is written up, but I immediately took it over to Branden who assured me that he would apply the discount towards my service invoice. My vehicle service was completed in a timely fashion (just under 1.5 hours) and I saved a little bit of money to. I have been using Acura of Laurel's service department since they opened and have always received this type of service. They always make me feel welcome, and the services they perform have kept all of my vehicles running smoothly. I have had four Acuras over the years - an 89 Integra, a 05 TL (my favorite!), a 2012 MDX and a 2020 TLX Technology, which is my current daily driver. All of these were serviced at Acura of Laurel. The TL had over 225,000 miles when I finally traded it in, and it was still running flawlessly. Thank you, Acura of Laurel, for the exceptional level of service that you provide.

Alana our sales rep and Mike (GM) were amazing. They answered every question, never applied any sales pressure and were extremely pleasant and helpful. I highly recommend this dealership.

Excellent staff that took care of everything. We appreciate the hospitality and quick service from the staff at Auto Nation. They took great care of all our needs and requests!

Great service advisor James and whole service staff on time and great team service effort for customer needs.

The service experience was great. I was running late for service. I called ahead to let them know. I was nervous when I arrived because I thought they were gonna turn me away. That was not the case. I was greeted by both Service Representative with a smile. It that point, I felt the pressure lifted. I will return for recommendations

The remodel facilities lack personal contact with clients as well as no greeting in the service bays like before. Service reps would come out into the bay area and do your information there. The waiting area is not comfortable or private to hold a conversation. Alot of traveling by employees come through the waiting area. Poor judgement in redesign.

Acura of Ellicott City is a top notch dealership who pride themselves on being supremely professional; the sales team is fantastic to our responses and always seem to find the cars we are looking for and we have purchased 4 in the last six months. The Service Department team far exceeds my expectations. James Washington always makes sure that my car is updated, maintained and safe as I travel often for my job. He makes the habit of telling me that it's his upmost priority that I feel safe at all times. Overall Greatness is the way I describe this establishment.