New and used 2026 Acura RDX Technology Package for sale near Joppatowne, MD

Jerrell, made my experience very pleasant. He was friendly and knowledgeable! He was patient and kind. He answered all my questions and returned all my calls provide me with information each time I requested it. I will refer anyone to him if they?re looking for an Acura?

James has always been my go to, when it comes to my service. He is the person to ask for.

My service manager, Devin Parham gave excellent service. He was very detail oriented when it came to telling me what was going on with my vehicle and what needed to be done in order to get it and keep my vehicle it in great working condition. There were some recommendations that were adevised and completed, and they were completed in a timely fashion. He was very professional and proficient when it came to customer service and very detailed oriented.

Alana our sales rep and Mike (GM) were amazing. They answered every question, never applied any sales pressure and were extremely pleasant and helpful. I highly recommend this dealership.

Excellent staff that took care of everything. We appreciate the hospitality and quick service from the staff at Auto Nation. They took great care of all our needs and requests!

Great service advisor James and whole service staff on time and great team service effort for customer needs.

The service experience was great. I was running late for service. I called ahead to let them know. I was nervous when I arrived because I thought they were gonna turn me away. That was not the case. I was greeted by both Service Representative with a smile. It that point, I felt the pressure lifted. I will return for recommendations

The remodel facilities lack personal contact with clients as well as no greeting in the service bays like before. Service reps would come out into the bay area and do your information there. The waiting area is not comfortable or private to hold a conversation. Alot of traveling by employees come through the waiting area. Poor judgement in redesign.

Acura of Ellicott City is a top notch dealership who pride themselves on being supremely professional; the sales team is fantastic to our responses and always seem to find the cars we are looking for and we have purchased 4 in the last six months. The Service Department team far exceeds my expectations. James Washington always makes sure that my car is updated, maintained and safe as I travel often for my job. He makes the habit of telling me that it's his upmost priority that I feel safe at all times. Overall Greatness is the way I describe this establishment.

Devin helped me get my car up to date on the maintenance it needed. He takes the time to explain everything and my car is running great. I am happy with the service I received and my RDX is running great.