Used 2021 Acura TLX for sale near Paramus, NJ

I had an extraordinary experience at the Honda in Tarrytown. Initially, I received poor service from a Honda dealership in New Rochelle. I inquired on buying out my lease and the previous dealership stopped showing interest in helping me. I felt so defeated and stressed after receiving discouraging emails from the New Rochelle dealership. I took a few days to brainstorm on where to go next. I decided to call the Honda in Tarrytown dealership and expressed my concerns to the finance manager Jose. Jose was empathetic and apologetic about my experience at the previous dealership. He assured me that I would be treated with care. He stood true to his word. I spoke with one of the salesmen Anthony who was very professional and helpful. I made an appointment with him on Sunday to discuss financing options. Due to unfortunate personal circumstances, Anthony could not be present for our appointment. I did not mind and completely understand. When I walked in on Sunday, all staff members were so welcoming and friendly. Offered me water, tea, or coffee. I had the opportunity to sit with a kind gentleman, Bobby Zimmer. I was very nervous walking in, and Bobby has to be one of the kindest salesmen I have ever met! He put my mind at ease. He certainly was genuine, addressed my concerns, and was very detailed with me providing me with paperwork so I understood the process fully. Although I did not buy a new car, he made me feel equally as important as someone who was. This means so much to me. I also want to give a shout out to business manager, Carlos who was equally as helpful and kind. I could not stop thanking them. I got approved for financing and officially bought out my car! It felt like a huge weight was lifted from my shoulders! I have to write, if you are someone who wants to deal with an honest dealership who truly cares about providing great customer service then Honda in Tarrytown is the dealership for you! I would recommend them to everyone I know. Go see Bobby in Honda in Tarrytown! Thank you so much to everyone there for making a little customer like me feel important and valued! I will certainly do business with you folks in the future! :)

A little sloppy in high speed turns, replaced puddle lights a couple of times, replaced rotors on a soft recall, headlight and tail light went out but all covered under warranty. Drives smooth, suspension is overall good, looks amazing, navigation is atrocious and difficult to use, should be touch screen. 32k on odometer.

Everytime I visit ,may it be for repair or update maintenance on car. I'm treated with professional and respected.

Great car i love my 2021 Acura TLX. love driving it on the Highway, my friend want one, so mi will have her to call about this car.

I had a terrible experience with Michael D’oleia he is a terrible representative to Lynne’s Nissan service, he just try’s to take advantage and rip you off, he needs yo brush up on his helping skills very nasty man. Unfortunately I got Jonathan Nguyen afterwards and he was terrific representative and help me with no problems, he knows his job!

Brand-new chassis. TLX drives with precision and performance. Acura took it to a whole new level. Suspension is outstanding and the steering is quick. Engineers did a great job this time around.

If you are in the market for a car, reach out to Alex!! Honestly best buying experience so far!! He was very transparent throughout the buying process.

I have the 2021 TLX A-Spec, which is a great looking car. I especially like the sound system, which rivals the Harmon Cardon which I had in my 2018 Kia Stinger; however, since day one I've been having noise issues. There is excessive wind noise at speeds 50mph and over. The other issue is a nagging noise coming from the steering wheel. I already left it a couple of times at the dealership, and it was fixed the second time, only to come back again. I already made a third appointment to look into it, again...

Francisco was very nice and helped me get a terrain. Drives great! Thank you! Recommend!

Good styling and comfort still early to have a full review but i dont care as long as i like the car interiors and styling im ok:)

I needed a new set of rims for my Polestar 2 so that I can have a winter wheel set and a summer wheel set. I worked with Dan Filipe and he was great. He was quick to respond to e-mail and texts, he got the parts in, and he promptly shipped them out. When he did ship them out, he sent an e-mail with the tracking number. The rims arrived in perfect shape. It may seem a simple thing for a manager to be responsive and proactive in communication, but I don't take it for granted. Dan set the bar for others.

They are so good they sold the car before i could put a deposit. Would definitely work with them again!

Jonathan Nguyen from the service department was extremely cordial and carefully explained all the work that my car required. He kept me informed every step of the way.

I have bought cars here since i was 18 years old and never have i had a better experience buying a car. They treat you like a person not just a number and it is very refreshing. Good people.

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

Great customer service. Adrian and his colleagues were very attentive and polite to my wife and I.

Good dealership worked on the price to a good point. Everything went smooth and even better/easier than expected. Went with the intention of buying and did exactly that, Curt Lewis was an amazing person to deal with answered everything I had questions for and made the process nice and easy.

It a nice clean place people there nice and know there work and will not steer you in the wrong direction so I would say you in good hand

Chris is awesome! He’s kind, patient and works very diligently…he’s made any process a breeze.