Used Acura TLX for sale near Springfield, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

I bought it new in January 2015. Three month later my wife and I drove it from Orange County, CA to Quebec. Across the lower US states, up the East Coast to Newfoundland, then Quebec. Down the Canadian side to Niagara Falls and on to Ohio (once our home state). Up through MI upper peninsula, the Dakotas into Saskatchewan. Across lower Canada to Vancouver and all the way down the West Coast to home. Averaged 33 mpg over 15,000 miles in 69 days. NEVER a problem! Still own it and now it's at 89,000 miles. New tires, brake pads, oil/filter is all I have done. It's my 8th Acura since 1989! Excellent cars!!

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

Excellent vehicle and luxurious. The experience was not extremely impressive but it met all my needs. I love the design, the power the cabin. I would definitely recommend this car.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I have nothing but amazing things to say about my 2021 TLX SH-AWD ASPEC! It is beautiful, sporty, reliable. It drives like a sports car or a luxury sedan while Always looking stylish. Everyone does a double take. The new model looks so much better! This is my 3rd TL/TLX

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

I have a 2015 TLX Tech Pkg with the 2.4L 4 cylinder engine. Has been a pretty good car, bought it used with 51,000 miles and have put about 11,000 on it so far. Only had to do 2 oil changes at my local Acura dealership plus fluid changes as well as recommended in the manual. So far love the car and the 2 screen setup is pretty nice. Everyone always compliments the interior!

I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!

A little sloppy in high speed turns, replaced puddle lights a couple of times, replaced rotors on a soft recall, headlight and tail light went out but all covered under warranty. Drives smooth, suspension is overall good, looks amazing, navigation is atrocious and difficult to use, should be touch screen. 32k on odometer.

I have the best experience buying a car from New England Auto Wholesalers. Derek was a pleasure to deal with. He was honest and trustworthy and I got the exact car I wanted at the price that I can afford and it was a fast and easy transition. He took care of everything and made sure I left with the perfect car and it was. If you are looking for a car, this is the place to go. You will not be pushed into something and I would recommend this to everyone I know Once you buy your car, tell all your friends how happy you are and where everyone needs to go to get a car they really want.

BUEN AUTO PERO TIENE UN RECALL D TRANSMISSION Y AQUI EN PUERTO RICO NO ME LO HAN RESUELTO.ESPERO QUE AL MENOS ME AYUDEN CON EL PROBLEMA.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.

It is incredible but first time in my life I leave a feedback a couple of days prior to closing the deal. I hope the car will be great but Derek is the best sales guy I talked to in the ocean of calls and emails. The smoothest process of buying a car ever. I do recommend this dealer.

This is my 4th TL/TLX. Least favorite of them. The engine has been great, plenty of power when needed. I do not like the sight lines, no matter how I adjust the mirrors, always blind spots. Wish I'd gotten version with blind spot monitor. There should be more accessory inputs. One USB input is not enough. Overall a good car to drive, but, could've been better.

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

I love all of the Acura cars I have owned. I owned 2007 TSX for 9 years. Then I leased a 2016 TLX for 3 years and was so pleased. Now I'm on another 3 year lease for the 2019. I thought about trading it in for a BMW i300 or Audi A4. I went for a test drive of those 2 cars and realized how much I would miss my Acura if I traded it in a year early. So I've decided why give it up? The KEY things that make this car great. 1) It is extremely quiet inside. Insanely mausoleum quiet! There is very little road noise, wind, or traffic sounds. 2) the seats are amazingly comfortable, especially on long rides. I highly advise paying a little extra for the leather not the pleather. The fake leather had a terrible off gassing smell. The leather is soft and supple. The gray color is beautiful 3) the car rides very smoothly and is easy to handle on the road 4) I love the newer design (especially the front). It is a classy looking car. The only drawback is the odd 2 screen technology system but it wasn't enough to turn me off from getting one. The other positives far outweight the awkward technology. I was surprised to see the 2019 had lower ratings than the 2018 and 2020 because it's a wonderful car. One other to add: the Acuras I have owned are extremely reliable. They NEVER break down.

I had the pleasure of working with Keto at New England Auto Wholesalers, and I can't say enough good things about him! He helped my daughter purchase her first car on her birthday, making the experience truly memorable and special. From the moment we arrived, Keto was incredibly patient, knowledgeable, and genuinely caring. He took the time to explain all the details, answer our questions, and ensure that we found the perfect car for her needs and budget. Not only was he professional, but he made sure the process was smooth and stress-free, which was especially important since this was a big milestone for my daughter. It felt like more than just a sale – Keto truly made it an experience we will always remember. Thank you again, Keto, for going above and beyond to make this day unforgettable. Highly recommend him and New England Auto Wholesalers for anyone looking for exceptional service!

I absolutely love the 2020 Acura TLX. I traded in my 2013 Honda Crosstour for it. The Crosstour had a lot (3.5 6cyl )EXL. It took a little time to get used to the TLX 4cyl, FWD set up. The Dual Clutch transmission is a little quirky. Overall the car is fun and comfortable to drive. I honestlt think Blind Spot should be a base feature is all cars. CPO

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

I bought it because I wanted more luxury than a Honda but I wanted the Honda reliability. I wanted a used car so I bought this a few months ago and I love it. I got the V6 and it has plenty of power, handles great and it's a super nice ride. I am not good with technology but I get why they did two screens and I like it. I have no complaints about this car. I'm very happy with it.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Leather seats with sunroof plus a screen display and tired spinning when i would push it, v6 and I love it , very unique exterior

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

Very reliable doesn’t require much maintenance as long as you keep up with the bare minimum such as the oil changes. I fell in love with the chocolate interior hence why I purchased the car. Would highly recommend that you buy.

Impressed how easy everyone made the buying process easy to do- from sales, service and finance. Mike was also very helpful in explaining the vehicle functions

Great car i love my 2021 Acura TLX. love driving it on the Highway, my friend want one, so mi will have her to call about this car.

Its easier to point out what I dont like. I spent the first day shutting off all the stinking horn beeps and light flashing when I walk up to it or away from it. The garage door opener button was so tiny and there are 3 , I had to put a orange mark on it, my other Honda I can push on the fuel door and it opens . I do not have to search for the release. When opening the trunk, the camera lense is in the center so I push on that all the time vs the correct button. I like to stop a car and listen to the end of the song on the radio or end of the conversation, with this car , I have to leave it running, the is no ACC from running. I miss a mechanical lever for the parking brake, I will never use this push button electric parking brake gizmo. Voice commands for directions was a flop, Tried it once, siad "airport" 20+ times. I just tell my $50 droid where I want to go and it works first time every time. What I like. nice rubber protection mats, storage below the trunk, personal pace cruise control, handsome leather interior, automatic braking.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

My TLX type S has to many problems since I bought it … Acura needs to do better breaks make noise, my paint had issues, I have left it at the dealer more then I can count this year and iv only had it for a year

I have dealt with a bunch of dealers recently in my quest to purchase a vehicle. Schaller stands out as the most professional across the board. The overarching theme and feeling that they left me with is that they are committed to customer satisfaction, with the intention on winning customers for life. Teri is hands down the best sales representative in our area. Brian worked at getting me the best financing and Gary is committed to continuing the experience from the service end (having accessories installed). I would highly recommend this dealership to anyone in the market.