Used Cars for Sale in Springfield, MA

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale. I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm. The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had. They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car. I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern. I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

I brought this car new less than 4 years ago and it is experiencing transmission problems, I'm the 3rd person I know in the last year having the same issue with the sentra. With servicing the car as scheduled and having major issues all ready I would not recommend this vehicle unless you have money to give away to dealer and mechanic.

Sweetest Rep ever. I've purchased 2 cars thru Barbara at Gale. Easy to work with. Went the mile to get me what I needed and wanted. She takes good care of you and knows her stuff. When I'm ready for another vehicle, I'll be seeing Barbara at Gale, for sure.

We recently bought this car for our daughter and she loved it. Good on gas and a great drive. The safety features of this car are phenomenal! My daughter was recently in an accident where she was t-boned on the driver side. Her seat airbag and the curtain airbag deployed. My child walked away from this accident with a bruised arm from the seat airbag. Very thankful that we researched and bought the right car for her.

the car meet all my need for what i was looking between that and the ford edge sport and my chevy equinox ltz v6 awd but in the end i seen a lot of ppl with the equinox and i know they run gd and is less costiler then the edge sport

Meets all of our needs. Spacious interior, comfortable seats and lots of rear seat leg room. Nice space in the hatch for hauling. a bit of a gas hog

I recently participated in a buyback of my 2014 Jetta TDI and a purchase of a new 2017 Golf. It was a positive experience with some snags along the way. In the end Melanie Zoelck emerged as the most competent person I have dealt with in my 3 years as a customer of this VW dealership. Not only did she help me process the buyback, she actually also sold me my new car, even though she is not a salesperson! But she seems to know everything there is to know, and when she doesn't, she knows what questions to ask and where to direct them. Melanie did not waste a single minute of my time, and treated me with straightforward respect. It was a very easy transaction, and I loved it when Melanie walked me through the details of the car. She knew how every little thing worked and she seemed to be enjoying showing off the car. I got the sense that she really believes in the brand and in the product and that gave me an extra boost and confidence in my purchase. I also had a nice experience with Myron Callender and with Eric (last name?) The person who processed my loan was A-OK as well. I will not mention a couple of other people whose hard-sale style I did not need. They should take a page from Melanie's book. Treat me with honesty and dignity, without playing games, and I will stay a loyal customer for the foreseeable future. Thank you!

I recently purchased this 2016 vehicle pre-owned from Trend Motors in Denville, NJ. After two weeks, I am very happy with it. It is sporty, feels well crafted and has good tech for me including GPS, back-up camera, Apple Car Play, heated seats and a sun roof. The ride is zippy in the 1.8 liter Turbo which I have. It also has a sport mode with more aggressive shifting as well as a manual shifting mode. I would definitely get another VW tho as I am nearly 6 feet, I might get the bigger Passat. However, I do recommend giving this car a test drive and based on two weeks driving, I would say purchase this car. My dealer was pretty good.

Have you ever been in a bind and needed a car, but didn't have a whole lot of money? Well that was my case. My current vehicle was on the blink and it was going to cost too much money to repair and I had to do something. I had been up and down route 5 for about two weeks and couldn't find a car that was affordable without looking like a pile of poo. Rodney Hanna was so friendly and kind. He let me take the car I saw online for a test drive twice. He was very forthcoming with some history on the vehicle. I felt confident with his 15 years of service at United Auto. My husband and I decided to give him our business. The transaction was very smooth and uncomplicated. The car we purchased was reasonable enough that we did not need financing. I'm glad we found this dealership and our Diamond in The Rough. They have a great mechanic there by the name of John who was also very nice. I will definitely refer my friends and associates to this dealership.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

I bought an 04 Honda CRV EX in 2014 from Ful line Auto. When I arrived to look at the car I was given the key and told to take it out for a ride. Dave let me look over the car without him being over my shoulder (like most dealers!) and I was sold immediately on how well these guys prep there cars for sale before I even drove the car. Clean,clean, clean! Also the car had new tires, brake pads, rotors, and did I mention clean? I took the car for a drive and it drove as good as it looked. When I returned I told them I wanted the car and Dave asked me if I wanted to take it to my mechanic to have it checked out before I buy. I told him thanks but I don't feel I have to. Any dealer willing to do that is confident in the vehicles they are selling. So now the update... I bought it with 137k on it and it now has 174k. The car has been great and I have had ZERO issues with it. I originally bought the car just to use as a winter driver but I've been using it as a daily driver to work during the summer too and keeping the miles down on my Mustang. If you see a car you like at this dealer ship....go see them, you will not be disappointed. Great people, outstanding cars , a super easy and pleasant buying experience.

Solid and capable! I’m basically writing this to put out there, if you are having a tough time chasing down random misfires on this hemi, change the crankshaft position sensor, right behind the starter. Take the passenger wheel off to avoid pulling the starter. Ten minutes will save you hundreds if not thousands. It’s a Chrysler, a really nice one. It’s worth the effort of dealing with minor electrical issues, for a beast of a suv. Four low has the kind of torque that gets you to gasp. I saw someone here say mustangs fear this truck, no way. Apples and oranges. I don’t feel that I need to talk about fuel, it’s a no brainer

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

This car has plenty of leg room front and back 3 USB ports the ride is incredibly smooth very comfortable ride I love it if I ever buy another it will be one of these very sleek design

Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!

I really enjoyed my Nissan Maxima and just purchased my third Nissan. Prior to the Maxima I owned an Altima and decided to transition to a Crossover SUV style.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car meets all of my needs and then some. I love all of the features and the smooth drive. I am very happy with this car.

Service folks called me with details of work required before performing services and repairs. Reviewed what they found and recommendation. Then performed service and repairs I authorized., oil change, fuel system and intake service and cleaning, rotors warped and turned, pads pretty new and ok, not need to replaced. Seat belt warrantee performed, well done. I had dropped off car in morning. Services and repairs were completed same day by mid afternoon. And ready to go when I got there after work.Thanks again. Bruce.

My father bought this car new and I inherited it. Had it for about 4 years. Ours was the base 2.4 L. I loved driving it once I was in it. If you are 6 ft or over you'll probably bonk your head a lot getting in. Even that was OK but if you want a roof rack or want to tow something forget it. This car is for getting from point A to point B and back. There are threaded holes intended for a GM roof rack but I learned that the plan for that rack was dropped. This car never let us down. Started every day in the winter and we never plugged in the block heater. Often -30 C. We put snows on it and maybe because of it's weight the Regal almost seemed happy going thru snowy conditions. Great handling car. Only selling it to a friend (which is meaningful) because we are getting an SUV. I know Buick will hate this, but if I were my father's age when he bought (82) it I buy another one in a minute.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

This car has excellent performance. It feels like a sports car. By far the best SUV. It has 19K miles and no reliability issues. Highly recommend.

I bought a 2017 Volkswagen Toureg. The buying process from start to finish was excellent - from our sales rep Ty, Rick financing, and Ted. Ty spent a large amount of time with us over the course of two days making sure the entire process was smooth and enjoyable. Thank you!!! Highly recommend this dealership and these guys!

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

As usual, I brought in my Lexus 350 for regular maintenance and the work was timely and competent. It was also very easy to schedule. My service rep was excellent.

This is my second RX350. I put 160,00 miles on my 2013 RX350, with no major problems. Other than routine maintenance, I only needed to replace front brake pads once, and a rear shock. Based on that experience I bought my 2017 RX350.

I recently purchased a new 2017 Jeep Wrangler. My salesman was Devin Booth. He is a terrific salesman. He made the whole buying experience easy and stress free. He answered all my questions about the buying and finance process. He is a true asset to your dealership and he will definitely be my salesman again for my next car purchase.

Great car. Awesome family car with plenty of space. Great gas mileage and very well equipped. The interior felt comfortable and rich. This has been my second Prius I own.

Easy and positive experience. Staff friendly and knowledge. Listen to what I wanted and did NOT try to up sell. Only took 1 day to complete transaction:)

Great car! Has alot of room inside. Not bulky on the road. Very sporty looking. Great power! Handles great. Alot of nice features. Great vehicle all over!

The 2005 Boxster S is an absolute blast to drive. I have a giant smile plastered across my face after every drive. The only other car I've driven that was this much fun was another Porsche (1986 944 Turbo). My Boxster has been very reliable with no major issues to date. My only complaints are that anything I have done on the car is expensive and it has some annoying quirks. One example: If the battery goes dead, the heated seats and built in garage remote stop working until a "factory reset" is preformed (strange but true). This factory reset requires a computer scan tool that costs $1000s. So, a trip to the mechanic is in order after a dead battery. That is both a waste of my time and expensive.

Fourteen years ago, we purchased a VW Passat. Not only we loved the car, but also we relied on the expert and transparent services by the Service Department Staff, including Chris and Troy. At 230,000 miles, it was time to look for a new car. We worked with Bob Johnson, who patiently spent a total of six hours with us, learning our needs, offering suggestions, handling the purchasing process, and orienting us to all the functions of our new Golf Alltrack. If you want to buy a car from your neighborhood dealer, who knows your needs over the years, and who will always give you a loaner when your car is in service, and who is sincere and transparent, and who will shower your dogs with love, Gene Langan Volkswagen has the leadership, staff, and facilities to deliver them to you. We have chosen Gene Langan for these personal touches and qualities. They will have us for the lifespan of this new car!

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!