Used Acura SUVs for sale near Chicopee, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!

We’ve owned Acura’s since 1991. Have had sedans and SUV’s. Both MDX and RDX. This is the best one yet. The technology is unbelievable. The ride is superb. The comfort and roominess are second to none. The safety features are remarkable. Can’t say enough about this vehicle.

Extremely helpful and attentive to everything I need. Communication is key and they never lack in that area.

Best vehicle Acura has made in last 15 years. Test drive an RDX Advance SHAWD package on sport mode for 15-20 mins and you’ll be sold. Beautiful airy cabin with pano, and the ELS sound system is killer! 2.0 turbo engine + 10 speed trans are bulletproof. Have my RDX Advance for 2 years now and will enjoy it for at least another 5 years. These are made to last, much like my 2006 TL that I have for over a decade, with 200k+ troublefree miles on the clock.

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

Super clean and friendly dealership paper work went smooth and fast got the car I been looking for for the best deal definitely would recommend to friends and family

Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Package Yes

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

My current car is a 2019 MDX. I absolutely love it. My previous car was a 2012 MDX. The only reason I don’t have that car is my daughter “totaled it” 2 days after getting her license. BUT my daughter walked away, unhurt, no broken bones, no concussion, not even a bruise. I thought the car would look like a mangled mess, just looked like it went off roading. I had no idea these were TANKS on the road. I will continue to drive these now that I know. The 2019 is very similar to the 2012, but love the apple car play, lane assist, and better gas mileage.

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

As I said in my review, I purchased this car from this dealership in 2017. At the time it had about 35,000 miles on it. It has been a great car. It gets 25-27mpg on the highway although it only gets 18-20 around town. The seats are comfortable and there's plenty of cargo room if you keep the third row seats down. The only thing it doesn't have that I would like is a heated steering wheel. My previous car, a 2012 GMC Denali XL, had a heated wheel, and in the winter it was really great to grab a warm steering wheel. This is a great family car and I would wholeheartedly recommend it.

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

Love this car I live in Minnesota and plow snow In the winter.. We recently had a bad snowfall dropping over a foot of hard wet snow. I've never had any issues with unplowed roads and drifts. This vehicle get me there safely ever time..

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

Luxury car, better than BMW and Aud. Great technology and excellent service. It drives very well. Perfect for your family and for fun and adventures

Impressed how easy everyone made the buying process easy to do- from sales, service and finance. Mike was also very helpful in explaining the vehicle functions

I have dealt with a bunch of dealers recently in my quest to purchase a vehicle. Schaller stands out as the most professional across the board. The overarching theme and feeling that they left me with is that they are committed to customer satisfaction, with the intention on winning customers for life. Teri is hands down the best sales representative in our area. Brian worked at getting me the best financing and Gary is committed to continuing the experience from the service end (having accessories installed). I would highly recommend this dealership to anyone in the market.

After enjoying a 2006 Honda Pilot for over 200K miles it came time to try something different although the Pilot was still performing flawlessly. Competition was fierce with Lexus, KIA, Volvo, and others offering compelling alternatives. But in the end customer loyalty won out. The ACURA MDX has proven to be an outstanding choice offering comfort, reliability, and an absolute pleasure to drive. Also of importance the technology interface feels intuitive with a very shallow learning curve. Highly recommend.

Great Service, Clean Facility. They always do a great job on the point inspections. I would recommend them to anyone that has an Acura and need service.

I've been driving this SUV for 32 mos. and can say that I love the acceleration and overall handling. However,the suspension is not the best (they saved the best for the Type-S). The gas mileage is just ok but you are driving a great sounding V6 versus a screaming 4-cyl. turbo. I never liked the look of prior generations and was very surprised by the stunning styling of this generation. I'm fine with the infotainment pad, it works great except for the phone charging pad which is junk. I could go either way for a touchscreen but I think that may be more distracting

I recently purchased an Acura RDX from this dealership, my salesperson, Sarah Steck, was fantastic she made the car buying experience very easy. Sarah and the whole team were very knowledgeable and professional.

It’s always a pleasure to make business with Balise Toyota. They services is one of the best if not the best one in the country. Thank you Mike for always providing such a great service. You’re the best!

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.

I have the best experience buying a car from New England Auto Wholesalers. Derek was a pleasure to deal with. He was honest and trustworthy and I got the exact car I wanted at the price that I can afford and it was a fast and easy transition. He took care of everything and made sure I left with the perfect car and it was. If you are looking for a car, this is the place to go. You will not be pushed into something and I would recommend this to everyone I know Once you buy your car, tell all your friends how happy you are and where everyone needs to go to get a car they really want.

I sold my 2004 ACURA MDX with 304,300 miles and purchased a used 2017 ACURA MDX with 95,000. So far I love this car. I am a Honda/Acura fan. First Honda had 325,000 until family member totaled it so purchased the 2004 MDX. I love MDX. The only thing I would change would have the seat pan in both the front and middle row a little deeper. It is not a deal breaker though.