Used 2022 Audi Q5 for sale near Chester, WV

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

Personnel was great. Very professional and knowledgeable. Process was streamlined and I was accommodated in every way. Ease of purchase was made easy by employees. Vehicle was exactly as described.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

We had bought a used vehicle from Cole before. Cole listened to our concerns and wants and put us in a new GMC Sierra. We couldn?t be more pleased!

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Professional Team; Transparency Was Close but Not Quite There I worked primarily with Christina, who was fantastic. She was kind, organized, and always respectful of my preference for email communication between client sessions. Lou stayed engaged as well, and we came very close to a deal. I even received an email at one point from their general manager, which I appreciated and took as a good sign. Overall, the experience was decent, and I truly appreciate the effort, especially from Christina. The team has strong potential to deliver a great, transparent experience. I’d be happy to consider working with them again in the future.

My sales person was Kylee estensorro really nice person was able to trade my 2020 traverse good competitive price and buy a new highlander in about 3 hours very happy with entire process and my new highlander

I purchased a 2019 RS3 from Audi Albuquerque from CJ. I worked with several other Audi dealerships. About 6. Only one other dealership (Ft Worth) was as professional and flexible. With that being said, since I bought the car from ABQ, I can only speak on what happened during the sale from them. My trade in was VERY fair. They didnt even TRY to screw me over. It was reasonable and fair. Would I have liked a tad more on my trade? Of course, but the price flexibility they gave me on the new car more than made up for it. They were within approx $500 of everyone else on my trade anyway. Can't complain there! There were zero games. No tricks. No frills. No surprises, and I had to drive 4 hours from El Paso to get there. How many dealerships would have pulled the okie doke on you after driving all that way, knowing that you dont wanna turn around over $1000 or something? Happens all the time. They weren't pushy either. I didnt buy any upgraded warranty, audi care, gap, anything from them (or get my loan through them, which is another area they really try to push for obvious reasons) and do you think they pushed me? No. Do you think they treated me any less? No. They treated me all the same, despite making less money. Which is obviously important to them. They earned a customer for life. Is not taking care of your customers more important than making a few extra dollars? Not to everyone. But with them, it was obvious and apparent that customer satisfaction, fairness, and straightforwardness is important. Would give 10 stars if I could.

I submitted an internet inquiry overnight, and as soon as they opened, Ephraim Senteio promptly reached out to me. I was very upfront about my busy schedule running multiple businesses and mentioned that I didn’t have time for window shopping. Ephraim completely respected that and connected me with Client Advisor Sam Al-Hajjaj, who was absolutely phenomenal. Sam worked efficiently to provide great pricing and handled my trade-in with care, making the entire process seamless. Jake DeMattia from the Genius Center was incredibly helpful, ensuring I had all the information I needed about my new car. Danny Rodriguez in finance was both friendly and efficient, making the final steps of the purchase smooth and stress-free. I purchased an X5, and I couldn’t be happier. 5 stars! My only feedback, as someone who frequently purchases high-end vehicles (Range Rover, Aston Martin, Acura, etc.), is that the dealership can get very busy and you can tell the staff was overwhelm, I think some technology could help them because people would get lost in the waiting room like we did :). This is understandable, especially on a weekend and the last day of the month—partly my timing. Overall, I look forward to building a long-term relationship with this amazing team. After almost 10 years, I’m thrilled to have a BMW back in my garage. Highly recommended!

Dylan made buying my first car completely stress-free! He was helpful, honest, and got us on the road the same day. Couldn’t recommend him more- absolutely 10/10!

Anthony Vassell was "entertaining, quick and to the point." He made sure the car we bought didn't get sold while we drove 707 miles one way to purchase it We enjoyed working with him as he answered my questions promptly.

Our service agent Danielle is very helpful and took care of all our issues and made sure we were very happy

I was looking for information about the vehicle I got all the information I needed very knowledgeable

Thank you Joe…you made the whole transaction for my car comfortable and friendly. I was happy with the way you explained things clearly and broke down areas that were a little confusing and/or hard to comprehend. It was a pleasure meeting you. God bless you and your family. Again, thank you.😊

Thanks to Carlos we were able to purchase a certified used Sonata and also received a fair trade in on our old car. This is only the 2nd time I've traded in a vehicle in my long life.

Great car buying experience! Negotiated a deal with Nick over the phone. Went in, signed paperwork, picked up car and went home! What was agreed upon prior to entering dealership is what was executed. No add on’s or gimmicks and etc. Keep it simple. Car buying should not that complicated.

When I experienced a blowout on the highway, my service advisor, Ethan, went above and beyond to ensure I was taken care of, even while he was away from the dealership. Michael, another service advisor, assisted me when I brought my car into the service department. He is always so polite and professional. Michael stepped in and made sure I didn't miss a beat, because I was en route to take my daughter to the ER. My car was scheduled for service on Monday. When it was completed, I received a notification with an excellent video and report that provided the rundown of the repairs and service. Ethan turned a stressful situation into a manageable one, and I am deeply grateful. This level of care and service speaks volumes about their commitment to customer service. Audi is fortunate to have someone who treats customers like family. I will always drive an Audi! Five stars aren't enough!!!

Great salesperson without any pressure. I didnt go for the truck but would shop there again.

my experience with Paul was great, we test drove the 2020 Mazda CX9 very nice vehicle, it was a very nice ride & Paul was very informative.