Used 2023 Audi Q7 for sale near Seabrook, MD

Very respectful and help full and also nice approach and also they repaired on time thank you

Our sales man Zack was easy to deal with and wanted to make sure we were happy and got what we wanted. Could nt believe how easy the process was to purchase from them. Everyone from the salesman , manager and finance officer were great.

My experience was excellent. My service advisor Ms.Tracy Suter was very knowledgeable about the service I was getting. She is a great advisor and person. Again Annapolis Infiniti is the best dealership around.

Great experience! They had the car I was looking for and at a great price! The sales team was friendly and professional as well! Definitely would buy from here again!

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

Jacob was a real pleasure to work with. He’s super knowledgeable, friendly, and customer-focused. He never gave a “hard sell” but instead listened closely and tried his best to provide helpful answers. I’ll definitely seek him out again when I or my family has need to buy a car in the future.

I didn’t get the car but in do time I will and I have told them my situation

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.