Used Audi Q7 55 Premium Plus for sale near Saint Charles, IL

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

Wonderful experience, explained in details what was needed for my car. Provided loner while service being done. Returned car to my home when completed, clean.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

I purchased a 2019 Mdx after searching for an MDX for quite some time. I felt McGrath had good options and pricing. I had not had great dealer experiences in the past and delayed the car buying purchase for that reason. This time around was very different. I dealt with Jonathan as the salesperson and Daniel in finance dept. They were both down to earth, easy to talk to and very fair as well as transparent. Both communicated well at each step , set time expectations and made sure the numbers were explained clearly. The GM and others also made a point to introduce themselves to the point where it felt like we were friends or could be folks you would enjoy hanging out with. Jonathan and Daniel were awesome to work with and being this dealership was referred to me by a friend who bought 2 mdxs here, this location does a great job in customer experience—I left feeling good about the purchase which was a overall great feeling.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I recently purchased a car from cesar zamora , and the experience was outstanding! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help. Cesar zamora was especially helpful, patiently answering all my questions and guiding me through the options without any pressure. The entire process was smooth and transparent, and I drove away feeling confident in my purchase. I highly recommend Napleton's Valley Hyundai to anyone in the market for a used or new vehicle!

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Smooth process, louis and genc helped me get financed and addressed a few things that concerned me

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

We had a fantastic experience. They are very helpful, and went the extra mile for us in so many ways! I highly recommend this dealer to anyone looking for quality, service and a smooth experience.

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

Service department runs efficiently and they communicate well. I've never had any issues when I have had service here. The time estimate was accurate and they communicated during the process.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Mike Medina took care of me and my families needs and I couldn’t recommend a better place or person to buy a car from!

Responsive and professional, not overly friendly but they do everything as stated. Beautiful facility world class.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Alek was Very professional and came across as determined to make my buying experience a painless and enjoyable as possible I feel he will help me for the time I own my car

Amy was great. She answered all my questions with urgency and made sure that I was pleased with all the steps in the transaction.Amy was a straight shooter and valued my time. Much appreciated. YOU ROCK -The Rockstar Realtor Deborah Laudicina

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

Had a great experience purchasing a new Q7 from Audi Westmont. My sales advisor was Nikola and he was great throughout the whole buying process. Great communication up front helping me find the car I was looking for, during the paperwork and also after the purchase to make sure everything was set up for me. Nikola was very knowledgeable about the car, features, options and helped my set up the car after purchase. Go see Nikola to get your next Audi!!