New and used 2026 BMW 228 Gran Coupe for sale near Fairfax Station, VA

The experience with my service advisor LaTasha is superb!! She makes me feel as if I'm the only customer there. Very attentive to all my needs when getting my car worked on. Thanks for all you do LaTasha

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

BMW of Rockville offers excellent customer service. Suvin, in particular, makes it very easy for me to get a new car. I keep coming back to him when is time to update my car

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Tasha received me well and kept ne updated during the entire Service process. She is awesome.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Excellent service. My customer representative, Juan, was very helpful and nice. A ride was provided home and for pick up.Juan was knowledgeable and had a record of my past visits and service.

My advisor was top notch. Best experience ever Thanks again Julie. I would take my car to Julie for my next services.

Awesome everything was perfect it was fast friendly couldn’t be any happier with the experience

Jeff Shade has been awesome. He has been very helpful with getting my car repaired.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

Harold and Amit are the model of professionalism coupled with friendly engaging personalities. Fun and pleasurable working with them. I look forward to future interactions.

On 10/1/25 I purchased a vehicle from this dealership and my sales person was Mr. Harold Shelby. I have been buying autos for over 50 years, but never had a SUV with all the modern electronics this vehicle has. The negotiation process went smooth and I was satisfied with the trade in amount for my old vehicle. Mr. Shelby explained everything thoroughly and took the time to give me a crash course on how to operate all the controls. This has been the best auto buying experience for me in half a century. Icing on the cake, I received a full tank of gas. When it's time for my grandkids to buy their first car, I will be giving Mr. Harold Shelby a Call.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.