Used 2023 BMW 330 for sale near Forest View, IL

Everyone was friendly and well informed. I waited for my car to be repaired and my advisor, Kim Soto, checked in on me and was available to answer any questions. My mechanic was very thorough in his assessment and my car is running beautifully. I bought my 2010 Honda Accord 16 years ago and is still running well.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

The staff were all polite and friendly. The service was done in the time line that they said it would be done and the waiting area is top notch. Over all, excellent service department and staff.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

Great Cars and also good service. Vincent Vega was very helpful thank you Vincent for all your help. This is our third car from Castle Buick GMC. We loved thank you .!

Worked with John B for a new Bentley. He was quick and efficient, answered all my questions and the car is in mint condition. Car was fully serviced and I love it

Alex was great to work with. He communicated well and kept me in the loop during every part of the process. I'm now waiting for my vehicle to be shipped

We had a great experience purchasing a 2023 Hyundai Elantra Hybrid. Jorge Marroquin was a fantastic salesperson to work with – he was friendly, personable, and answered all of our questions.

Worked with Vesna and she was awesome- highly recommend her! The whole team was great- loved our finance girl too! She was super thorough! Our whole experience was painless and simple. Loved our experience at Laurel BMW and love my car!!!!

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

I am writing to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. As a loyal customer who has now purchased three cars from your establishment, I felt compelled to share my positive experience with you. The team at Ultima motors truly embodies the meaning of exceptional customer service. From the moment I walked in, I was greeted by amazing staff who made the entire car buying process incredibly smooth and hassle-free. Not only did they streamline the process, but they also managed to secure a fantastic deal for me. I must particularly thank Chris from the Sales department for his professionalism and helpful demeanor throughout the transaction. His dedication to ensuring customer satisfaction is truly commendable, and I will not hesitate to recommend him to family and friends who are in the market for a new car. Furthermore, I was impressed by the overall organization and efficiency of the management . It is evident that the entire team is committed to delivering prompt and high-quality service to every customer. The quick and professional service I received further added to the overall positive experience, solidifying my decision to continue purchasing cars from your dealership in the future.

It took 2 visits to get my problem solved however the results are very pleasing

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.