Used 2021 BMW M5 for sale near Merrionette Park, IL

Owner of the company reached out to me and take care off all issues even it was after work hours. Good customer service.

This is wolf in sheep’s clothing! Luxury with the soul of a beast! The is car will take you from labor to refreshment and refreshment to labor again at you will and pleasure! S.M.I.B.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Had a fantastic experience with Motor Cars of Chicago, Seraj “Raj” Abughoush was amazing to work with. He was attentive from start to finish. I am an out of town buyer and Raj worked with me to make sure I was satisfied before and after purchase. He followed up timely and walked the vehicle with me via FaceTime twice. He took me on a drive via FaceTime and even found a chip in the window and had it fixed before delivery. I will definitely buy another vehicle from Motor Cars of Chicago, they have a customer for life. The manager was also highly engaged And customer focused. I highly recommended and customer friendly. Thanks Raj and team.

I recently purchased A 2018 Alpina B7 from Ray at Motor Cars Of Chicago. When I purchased the car I made it clear to Ray that I was going to be in need of the title in ASAP fashion – Ray said I’d have the title within two weeks and boy did I just like he said he fulfilled the promise he made no questions asked. Also on the way home after taking delivery, I had a very minor problem that turned out to be a bad battery. Ray was unaware of when we took delivery of the car – Ray didn’t hesitate he reimbursed me for the batteries I had to have installed at the BMW dealer by the BMW dealer. He said the car was flawless and he stood behind that statement. Ray is very straightforward and no xx perhaps not full of warm fuzzies for everyone but a great way to do business, especially in the luxury and highline car business. I find Ray to be honorable direct and stand up and we’ll do business with him again if I had any reservations about doing business with them before this transaction, they are all completely gone and yours should be too. Thank you, Ray for a great transaction and a great automobile.