New and used 2026 BMW X1 for sale near Riva, MD

I had an excellent experience buying my car thanks to Jae Lim and Mark. Jae Lim was extremely helpful, knowledgeable, and patient throughout the entire process. He made sure all my questions were answered and never made me feel rushed, which made the experience stress-free and enjoyable. Mark in finance was just as great — clear, honest, and efficient. He explained everything thoroughly and made the paperwork smooth and easy to understand. Overall, the customer service was outstanding, and I truly appreciate how professional and supportive they both were. Highly recommend working with them!

Great first experience! I like the straight forward assessment and it even cost less then estimated. I was provided excellent service and I will come back again.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

New service area is fantastic however the chairs are uncomfortable. All service representatives were courteous and helpful and all service repairs were completed in a timely manner

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Jae made buying a car such an easy experience. Super helpful, patient, and genuinely cares about his customers. I’m very happy with my purchase!

Had a great experience purchasing my car, and a big part of that was thanks to Jae Lim and Mark. Jae Lim was friendly, professional, and very attentive from the start. He took the time to understand what I was looking for and made the whole process feel easy and straightforward. Mark in finance was equally impressive — efficient, transparent, and great at explaining everything clearly without any pressure. Together, they made the car-buying experience smooth and enjoyable. I really appreciate their professionalism and would highly recommend them to anyone looking to buy a car.

Brittnay went above and beyond to make sure I was thrilled, and she's been awesome following up to ensure I'm happy with my car. Attentive after the sale.

I worked with Steve Yang and Mark Sonn. The service that I was given was exceptional and efficient.

Experience was great. Technician was on time and did not have to wait for loaner car. Loaner Car was clean and filled with gas with very little wait time. And they called me when service was finished.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

Zac was very cordial and helpful. Great to work with. He was able to provide good service in timely manner. Finance was also helpful and got me out quick.