Used BMW X1 for sale near Wood Dale, IL

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

This was our 15th car purchased/leased at Laurel BMW. Think that number explains it all. We are fortunate to have an established relationship with our sales representative and a great service department.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Awesome, solid well built suv. Good milage, great performance. A solid, reliable safe vehicle. By BMW recertified. Best vehicle I have ever owned. I would buy one again. I also own an Audi and Toyota.

I bought BMW X5. This is our second BMW family purchase. Excellent experience with entire team again - Rob Trax, Joey Morales, Mohammed Elkhatib, Rayyan Faisal. Joey/Mohammed made the buying friendly, hassle free and were very helful. Good competitive transparent pricing. Rob was very prompt in returning my calls, emails and worked with me to accomodate my pickup schedule. Ray is very knowledgeable in BMW product features. Thank you ALL. I would recommend getting your next BMW from Bill Jacobs.

I can’t say enough about the outstanding service at BMW of Barrington, especially thanks to Justin in the service department. He always goes above and beyond to take care of us. Justin is professional, responsive, and truly committed to making sure everything is handled quickly and correctly. No matter the situation, I know I can count on him to provide updates, answer questions, and ensure the work is done right the first time. It’s rare to find someone so dedicated to their customers, and Justin has made every experience stress-free and enjoyable. Thank you, BMW of Barrington, and especially Justin, for always delivering such an exceptional level of care and service!

We recently purchased a Porsche Macan from Napleton Maserati of Downers Grove, and I can’t say enough about the exceptional service we received from start to finish. Even though we’re located all the way in Seattle and never saw the vehicle in person before buying, the entire experience was seamless, trustworthy, and surprisingly personal. From the very beginning, Orsie on the sales side went above and beyond — answering every question promptly, providing detailed photos and information, and making us feel confident and excited about the purchase. His honesty and commitment to service were truly refreshing. On the financing side, Alex made the entire process smooth and straightforward. He explained everything clearly, helped us understand all options, and kept things moving quickly despite the distance. What impressed us most was the trust and transparency every step of the way. In an age where buying a car sight unseen can feel risky, they built an experience grounded in professionalism and care. We would highly recommend Napleton Maserati of Downers Grove to anyone — no matter where you're located. They proved that exceptional service and trust can travel any distance.

Bought my car on a busy Saturday Luis P was helpful and efficient when I bought my Mazda.

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

Very nice place .all people recommend Taras Terry very best dealer.great job for me.i like the dealer

Best of the best professional service Jason on your expertise. engine resolve just by hearing the sound. before service went for a ride and he quickly knew the issue. resolve in 2 mins! Thank you Cristine service best advisor for detail and your patience and Raymond Underwood, great leadership and amazing team you have. I highly recommend Honda of Lisle, full service at its best.

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

David was knowledgeable on the cars that I went to view, kind, patient and efficient.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

they treat me like I was a celebrity! and I waited less than a hour & a half

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Highly recommended! it was an easy process from start to finish, the car was as advertise clean Carfax quality people they LOVE what they do - and it shows. it was a great experience from A to Z.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Fair pricing and good service. Not pushy! Great group of people. Worked out well. They fixed the major issues with the used car like they promised.

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Sam provided outstanding service. He was always available to take my calls and ensured that the entire purchase process was smooth and stress-free. I truly appreciated his professionalism, responsiveness, and support throughout.

Im glad BMW came out with x1, sometimes customers want to drive a nice looking car and settle for models that end up having major issues and the 100k “warranty” promised it’s just a selling features that never works Becuase every time you take your car “nothing it’s wrong” The BMW has been a great addition to the family; drives great and feels very solid. We love it!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Its too soon to know about reliability but the performance is outstanding. It maneuvers beautifully in city traffic as well as interstate driving. It is quiet and feels put together well.