New and used 2026 BMW X3 for sale near Hayfield, VA

Wonderful customer service! Harold Shelby was so helpful to me to resolve some issues I was having. He truly went the extra mile. Amit Thanki helped me with the computer systems and seems to be all knowing in explaining the sometimes complicated on board system and making sure everything is properly set up. I drove a bit of a distance to see Harold and Amit and would gladly do it again to receive the quality customer service I was given. Bravo!

Phenomenal client service by Suvin. Best in the biz. The car I wanted was found in CA and shipped to MD in a matter of days. Was in and out of the dealership very quickly.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

Jarrad Brown, Service Manager is considerate; regards all my queries with respect and answers with patience. Keeps me informed to the status of my car being serviced.

This was by far the best car buying experience I have ever had. Aaliyah was outstanding. She was professional, attentive, nice, and very personable. She made the whole process stress free and even followed up the next day to see how I was enjoying my new X3. Anton had everything taken care of before I even arrived, which made the financing process seamless and easy. The manager made my deal happen, and I left feeling completely taken care of. I have truly found my go-to dealership. I love my new car and appreciate the entire team for making this such a positive experience.

Easy fair transparent transaction. Christian and his brother were very professional and respectful. Highly recommend them both when buying your next vehicle.

The mobile service is awesome! This year was the second year I have used it and highly recommend it. Their service technician is very professional and arrived on time and communicated with me throughout the process.

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

The service was timely and professional. Thank you to the service team for a job well done!!

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.

excellent, place. ESMIRNA PAIZ-ROMERO BMW of Alexandria --BMW of Alexandria Excellent professional attention, their knowledge in the area is enormous. His advice and attention to detail reflect his great skill. He's bilingual, explains, translates, and details everything that will happen to the vehicle, including warranties, work, and vehicle needs. I will always come back

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt comfortable and informed throughout the entire process. She took the time to answer all of my questions thoroughly, explained every detail with patience, and never made me feel rushed or pressured. What stood out most was her genuine care. She wasn’t just focused on selling a car, but on making sure I found the right vehicle for my needs. Her professionalism, attention to detail, and friendly demeanor made the experience smooth and enjoyable. It’s rare to find someone who combines expertise with such a personal touch, but Krishma does it effortlessly. If you’re considering purchasing a BMW, I highly recommend working with Krishma. Her superior customer service and dedication truly set her apart.

I received great service from my Service Advisor, Daniel Braslavskiy, even though I had no scheduled appointment. He clearly and fully answered all my service questions. I needed all new tires and various other time-consuming service work. Despite this, he was able to get the car back to me promptly in the afternoon.

Devon did great job keeping repair cost low Thank you for your support Loaner car teams were excellent as well Thank you for your service 7 years now

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced