New and used 2026 BMW X3 SUVs for sale near Poolesville, MD

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

Great experience my representative made me feel right at home in my car was done fast

Excellent service. My customer representative, Juan, was very helpful and nice. A ride was provided home and for pick up.Juan was knowledgeable and had a record of my past visits and service.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

I had no problem scheduling my service, Advisor Sabrina, was every courteous & thoughtful, service was completed in a timely manner, I was able to pick up vehicle the next day, overall great experience great!

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

Always a great experience over the years. However expected a little more consideration that after spending a considerable amount of money over the years the service department would not add to one’s disappoint of a diagnostic charge after letting the customer know their engine dead and a new one costs more then the car’s value. This does not lend itself to doing business in the future especially when you are going to buy a new car. I had expected more of an effort to retain a longtime costumer. I would still overall say they provide great service but with some improvements could have an even better reputation. It’s been a good ride but time to move on.

By far, buying a car from BMW Rockville was the best experience I?ve had in the 50 years I?ve been driving. And when my 7 month old car was totaled in an accident, they worked quickly with me to get a new car. If you?re in the market for a BMW, go see Joel at BMW Rockville? he will go above and beyond to take care of you!

Good staffs, keep to time and friendly environment . Always ready to help out and assist.

I had a great experience at this dealership when looking for a new car. Went window shopping and ended up leaving with a great deal on a new car. Krishma Fahim helped me narrow down on a car I wanted and provided multiple pricing options to fit my needs. She was also very knowledgeable about the different cars, and was very personable the entire time. Even when at the last minute I decided I wanted a different color for the car, she went the extra mile to make sure I was able to get it. I highly recommend this BMW of Alexandria and working with Krishma.