New and used 2025 BMW X4 for sale near Santa Monica, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Everything from making an appointment, checking in, having the service rep. explain work to be done and final checkout was a seamless wonderful experience. The complimentary car was extremely clean and that process from picking it up through dropping it off was easy and well done.

Staff was professional, pleasant, and helpful. From start to finish, best experience of buying a car. Finance team was proactive and got us a great interest rate.

I had an amazing experience, all of my questions were answered, was an overall easy purchase. Thank you to the team for being so kind and welcoming.

Awesome experience from the minute we walked in until we drove our vehicle out of the dealership. Friendly and professional staff, clean facility and knowledgeable service techs.

Ruby Williams is an exceptional individual, and this dealership is fortunate to have someone so dedicated and hardworking on their team. She truly prioritizes her customers, ensuring that there's no pressure to make a purchase. Ruby listened attentively to my concerns and guided me through each step of the process, making sure I was comfortable asking any questions along the way.

We walked into SM BMW only looking to test drive the new 228i. Knowing that we wanted a manual transmission, we knew we'd have to order the car. We planned to play a few dealerships against one another to get the best deal. After talking for a few minutes about what we specifically were looking for, our rep informed us they had a brand new 328i that fit the bill. We looked at it, and even though it wasn't exactly what we were looking for, it was exactly what we really wanted! We made out like bandits on the deal, as BMW's with manual transmissions aren't exactly what the average buying is looking for, but it was EXACTLY what we wanted. The car is loaded up with all the options, and 6 months in we couldn't be happier with it. First service was easy to schedule, they provided a loaner car that was comparable to our car (automatic tho) and it was ready on time. I highly recommend this dealership, Achilles, our advisor, and BMW in general. This is my 5th BMW, but first from this dealership, I'm already planning on #6, and it will be from Santa Monica BMW!

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Deniz was amazing, great person and helped 10/10 overall with my purchase of BMW Gina the financial manager was amazing as well. Had a terrific experience with them!

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

Amir was a very professional, friendly and helpful. He helps us choose the right car at the right price. Purchasing our new car was pleasant and very easy. Thank you Amir!

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

Booking appointment online needs much improvement. Could not find option to change appt, so booked a new one. Then selected Chat and Text options connect to agents (that have very, very slow connections to the appt system), they cannot confirm a changed appt, they see the cxld appt as active, then text you later to notify of an upcoming appt that is actually cxld, and so on ... Such a waste of time and annoying. Unfortunately, it is much more efficient to call the dealership

Very professional service. Felt comfortable through the whole process knowing we were in good hands. Collin is very informative and would highly recommend him to friends and family looking to purchase an awesome vehicle from Mini. Thanks again Collin for the awesome experience!

Excellent and quick service. Good inventory, great location. Trade in and buying was quick and easy. Customer service was excellent and timely. Loved shopping experience.

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

My salesperson, Amin, is amazing! Got me exactly the car I wanted and worked within my budget. I will definitely return to him for my next purchase when it's time! A+

Got a pretty good deal on my certified pre-owned 328i. The salesperson was nice, and the manager was very straight up and honest during the purchase. I was expecting a battle, but overall, it turned out to be a positive experience.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.