Used 2023 BMW X5 xDrive40i for sale near Andover, NJ

My entire transaction start to finish was excellent. Kevin was an excellent salesman. Took care of every one of our needs.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Narain and the team made buying a new car a pleasure. They went out of their way to make us feel comfortable and worked with us to create a very smooth and stress free experience.

Awesome, friendly and attentive. They did everything they could to make the process easy...including being VERY HONEST. That's the biggest thing of all...when a dealer is willing to tell you the truth, regardless of profit. I highly recommend!

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

Got my new car thanks to them and I couldn’t be happier. The staff was amazing, friendly, and made everything easy. This is my third purchase here, and they’ve been awesome every single time. Always worth the drive.

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

I could not ask for a better experience. Recall was taken care of and I was sent a video! How cool is that. My detailing is great. Showroom perfect. Zachary couldn’t be more accommodating. And, he’s a really nice guy. Best BMW dealership I have ever done business with.

Everything was great Including the complimentary car wash I dropped off my vechicle at 7.45 am And it was completed in the afternoon as promised

Dropped off car early in the morning, they quickly sent over a video showing car inspection. Car was promised in late afternoon and was completed earlier. Was able to view and pay invoice. Dealer is always friendly with knowledgeable workers. Super clean, very professional.

Paul Miller BMW in Wayne is the best dealer. All the team so helpful, thay make sure to provide the best customer service Thank you team

The service department was very professional and friendly. Bob, the service advisor, was extremely efficient and made everything run smoothly I am very happy that I choose this dealership.

A seamless and enjoyable journey into the BMW family! Their approach is customer-centric. Sofiya did great! The tech guidance from Luke, your tech guy, was invaluable. I highly recommend BMW of Springfield!

Sean kern made an Outstanding BMW experience that truly embodies the Ultimate Driving Machine philosophy! My salesperson was impressive, and Luke L. made learning my car a breeze. I'm excited to share my positive experience!

Johnathan Crosby made a seamless and enjoyable journey into the BMW family! Their approach is customer-centric. Luke Lovelady ensured I understood my car's features. Definitely the place to go for your next BMW!

BMW of Springfield delivers exceptional service that matches the car. Hunter tremaine team made it smooth, and Luke, your tech guy, was fantastic. I highly recommend them!

The professionalism here perfectly reflects what BMW represents. Their customer-centric sales approach is refreshing! Bruce Smith and Luke L. provided an excellent tech demonstration. Five stars - they've earned a BMW enthusiast for life.