Used 2023 BMW X5 for sale near Forestville, MD

Excellent service, as usual. My scheduled appointment went off on time and I was kept informed as it progressed. Very clean and comfortable waiting area helps make the experience better.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Peter was Amazing at taking care of my car from the beginning to the end. Extremely professional and knowledge

Great business dealing with the maintenance shop! Very courteous and professional!! This is my favorite dealer to get work done to my truck!

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Jo was amazing. Helped in all ways possible to make the deal happen. Awesome service.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Thank you Cesar.H for taking the time to find my earring. Thanks to Dontae for explaining the work needed for the car. Much Appreciated.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

My experience at Honda was very nice. As soon as I walked in, I was greeted by a friendly and knowledgeable team eager to help me find the perfect vehicle. The selection of Hondas they offer is incredible. I was impressed that they already have 2026 models out! What really stood out to me, however, was the level of customer service. My sales representative, Razana, was incredibly patient, very personable and took the time to answer all of my questions. She was very accommodating and overall took great care of me and my parents.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

excellent, place. ESMIRNA PAIZ-ROMERO BMW of Alexandria --BMW of Alexandria Excellent professional attention, their knowledge in the area is enormous. His advice and attention to detail reflect his great skill. He's bilingual, explains, translates, and details everything that will happen to the vehicle, including warranties, work, and vehicle needs. I will always come back

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.