Used 2023 BMW X5 for sale near Glassmanor, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I recently had the pleasure of dealing with Samantha while purchasing a Jaguar F Type. I flew in for the transaction, and the dealership took the initiative to handle as much paperwork as possible beforehand, which I found extremely helpful. The car matched the description perfectly, and overall, I was thoroughly satisfied with the entire experience.

I had a great experience working with sales teams and financial manager. Fabian Morales is an excellent sales and he went through detail of the process and get what I need. They have excellent program of financing and extended warranty service. Highly recommended Honda of Chantily

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

Service is always quick and efficient, the work is done well and completed on time.

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Our buying experience was great! From our initial phone contact with Jorge Rivera, who went out of his way to provide complete information, answering all of our questions & sending us a walk around video of the vehicle, with our visit to the location every staff personnel we encountered were professional, courteous, no pressure & a pleasant buying experience! Highly recommend!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Good service on time and take a good care friendly and let you know it done

Latasha treated me with superb service from beginning to the end. It was a great experience.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Danny at VINS was really helpful in my car buying process. He checked in with me and returned phone calls and answered any questions or concerns I had. It made a time-consuming and tedious process so much better than I had expected. Everything was super organized. Danny helped move the process along and was helpful especially since I bought the car out of State. Every time I asked for a face time to see the car he made sure to do that and shared all the necessary forms and information with me. Totally transparent. Thanks so much!

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!