New and used 2026 BMW X5 M for sale near Glassmanor, MD

Phenomenal! The advisor was expeditiously attentive and timely sensitive to my needs in his assessment and delivery.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

My service advisor was friendly, professional, and knowledgeable, keeping me updated every step of the way. My vehicle was ready sooner than expected.

Nail in tire, so service need was unexpected and was greatly appreciative of the expediency and service level on short notice.

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Harold and Amit are the model of professionalism coupled with friendly engaging personalities. Fun and pleasurable working with them. I look forward to future interactions.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

On 10/1/25 I purchased a vehicle from this dealership and my sales person was Mr. Harold Shelby. I have been buying autos for over 50 years, but never had a SUV with all the modern electronics this vehicle has. The negotiation process went smooth and I was satisfied with the trade in amount for my old vehicle. Mr. Shelby explained everything thoroughly and took the time to give me a crash course on how to operate all the controls. This has been the best auto buying experience for me in half a century. Icing on the cake, I received a full tank of gas. When it's time for my grandkids to buy their first car, I will be giving Mr. Harold Shelby a Call.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Excellent Service! Ron Askew was an amazing salesman. He was extremely knowledgeable about the vehicle and the process. He was definitely a 10/10!

I recently purchased my new BMW 550e from Rockville bmw and I couldn?t be more thrilled with both the car and the overall experience. From start to finish, the process was seamless, transparent, and genuinely enjoyable. A special thanks to the entire team, especially Suvin, who went above and beyond to make sure every detail was perfect. He was knowledgeable, patient, and truly passionate about BMWs ? walking me through every feature, from the hybrid powertrain to the latest iDrive technology. Suvin took the time to understand my needs and helped me find the perfect configuration without any pressure. The delivery experience was first-class. The car was spotless, fully charged, and Suvin even took extra time to help me set up all the personalized settings, from the driver profiles to the BMW ConnectedDrive app. Driving the 550e has been an absolute joy ? the balance of power, efficiency, and luxury is unmatched. If you?re looking for a professional, customer-focused, and premium car-buying experience, I can?t recommend Suvin and Rockville bmw highly enough. They made my dream car a reality! ? A very happy BMW 550e owner ??

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Thank you. Even though I just went in for a normal oil change/tire rotation and wasn?t expecting a very costly repair that was needed on my vehicle, my service advisor was very competent and provided me with a loaner car until the repair was completed.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.