Used BMW sedans for sale near Walled Lake, MI

I did my initial inquiry via email exchange. The client advisor was excellent, answered all questions promptly and never once pressured me. I was skeptical of the "no haggling" at first, but after some research they were by far the best deal in 5 nearby states. I drove 3 1/2 hrs across state to do a test drive and they were true to all info presented. Fantastic pre-owned car, great customer service...so I bought it. They worked everything out so I did not have to do multiple trips.

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

A great all around experience, from the purchase to the delivery.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

Purchased my 07 BMW 328xi (E90) quite used, with 189,000 miles on it, and nearly no issues at all but for a badly-needed head unit upgrade and probably a systems software update (since it has no USB drives built into it, I'm unable to download and install the system software updates myself. Not a huge fan of the clonky iDrive or whatever it's called; seems a bit overkill. The factory DVD drive exclusively for Nav installation updates (that are now so beyond obsolete, they aren't even available,) is one of the more ridiculous decisions BMW made with this car. No full-size spare on extra rim in the trunk, which I thought was a German automotive norm, having owned four Audi A4s prior to this BMW. I was more than a little disappointed to find not only no full-size spare, but not even the space for one if you wanted one, and not even a spare tire of any sort, not even a lousy donut. And I get it, BMW has great faith in their "run-flat" tires. But every Audi I've owned has had not only factory run-flat tires, but ALSO the full-size spare rim and tire in a special compartment under the trunk. I'm stumped as to this continued oversight in BMW's decisions. The trunk location of the battery was a surprise, though now, having located three individual positive charging prods (two on the battery in the trunk, one on the upper left near the washer fluid reservoir,) I am decidedly a fan of having flexibility in car positioning for jumping other cars. I can't be positive, but I assume the floor mats that came with mine are factory, based on what I've seen online and the weird and raggedy shape of these horrendous things. Total fail, if so. I've had better stock floor mats in junky minivans than these frumpy little, not-quite-sized-right and with a weird flap of carpeting that sticks nearly onto the accelerator pedal itself, although it's unable to be tucked at all into the space underneath the pedals. Yuck. I expected better than these. Factory speakers throughout entire car still nearly mint, sound fantastic, and the audio controls allow for some pretty unique audio options (like the option to have the music automatically increase in volume as the car increases in speed lol. That's a funky little quirky. Um, can we real talk, BMW, about this whole outdated 90's-style popout cupholder situation? 🤔 I won't pretend to understand what the heck went on during that embarrassing decision, but man, that's not a good look or functional, you guys. Yeesh. Otherwise, so far so good. Smooth, comfy, classic style, beautiful paint color, impressive little car.

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

I love this car. I have the 540 m sport and still get compliments on it almost daily. I got the shadow line option also so it’s blacked out cool

Mark Young is outstanding! Answered all our questions and explained every feature. Couldn’t ask for a more helpful salesperson.

Awesome power, handling and impeccable look. Performance is unmatched, best high end EV in the market. Very spacious and roomy all around. Kids love it for long trips. Like every EV you have to monitor your mileage map your routes for charging stations on long routes.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

The BMW 330i from 2017 is my favorite BMW it has just enough legroom for me and my family but what I do not like about it is that it does not have a moonroof and the CID screen is too small and there is not very much AC controls in the back.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

No problems in the three years I have had the car. Great for commuting and for long trips. I have had no major expenses or issues

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

Tom my salesman was great all the staff was very friendly. The managers Paul, Andrew, and Adam were all around just great guys to work with. First time I have ever bought a non GM vehicle and this dealership has it together. 90 mins start to finish it was amazing.

I purchased my BMW 330i from BMW Gwinnett and it hasn't disappointed . It's great on gas mileage and very sexy. I took the certified pre-own route in which I'd suggest to assure you're protecting your investment. The interior is sexy as well as the exterior. The ride is smooth as silk and the price is definitely doable. If you're in Georgia check out Tolli Poff at BMW Gwinnett. You won't be disappointed!

My experience was excellant Noah was excellent to work with. Vert professional, polite and helpful.

I loved this car but move into a convertible. Never had an issue with it. Garaged all winter. The car was maintained only by BMW and driven only in the spring and summer.

I dealt with Doug E. Fresh at the dealership and he provided an unprecedented demonstration of professionalism ans salesmanship. After submitting my query online, Doug E. Fresh was the first person to follow up on my request, get me the information I needed, and went on to sell me a car, within about 2 days. My search for a car was very strategic so when it came time to buy, I already knew EXACTLY what I wanted. Doug was able to put my work to reality, and now I am a proud owner of my FIRST Chrysler product. Because I was pressed for time, and very particular, I had my doubts, especially having talked to so so many people responding to my request for information. The entire transaction was handled like text book, find what you want, talk to Doug, sign and drive. The way car buy is supposed to be in the next generation of eCar buying. Go see this guy, he is AWESOME ! Thanks again Doug, the ride is AMAZING ! Maybe I'll come back and buy a Hellcat next time.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Tanner and Abdul excellent to work with - efficient, cooperative, professional and never any pressure. Car delivered on time. Highly recommend and appreciate great experience!

So much fun to drive and very smooth. It shifts into gears smoothly. Seats are very comfy . High performance. Perfect for someone looking for a fun yet stylish car .

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

Kind, honest and knowledgeable staff. No pressure whatsoever! They were all extremely helpful. Nice selection of BMWs on the lot.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!