Used 2018 Buick Encore for sale near Medina, OH

Dominic did an amazing job working with me. It took a while, but it was worth it. I definitely recommend.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

excellent experience by March would recommend them to friends and family. Tracy was excellent, and Dan was also very friendly and personable. we will definitely come back for our next car here.

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

I had an outstanding experience at Kia of Streetsboro thanks to Nevan and the sales manager, Mo. From start to finish, everything was handled perfectly. The process was completely transparent—no games, no backdoor tactics, and no “dirty” negotiating. Just honest communication and straightforward numbers. What really set them apart was what they did after we had already closed the deal. They added complimentary oil changes, had the car fully detailed, and even noticed the brakes weren’t where they should be. Instead of brushing it off, they proactively replaced them before I took delivery — at no extra charge. That level of attention and integrity is rare in car buying. They went above and beyond to make sure everything was right and made the entire experience smooth and stress-free. I would highly recommend Nevan and Mo and will absolutely be buying from them again.

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

I purchased this vehicle used with only 17,000 miles on it. It is by far the best vehicle I have ever owed. It is a compact SUV but that's what I wanted so it's perfect for me. The only complaint I have is the mileage. My Chevy Malibu got much better gas mileage but this Buick is everything I ever wanted with all the gadgets and things it has.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

My wife and I were very satisfied. Jeremy was exceptional! All the staff was great. We were even able to trade in an older vehicle.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

The dealership provided very quick service. We didn?t have a appointment and they worked us in.The repair was completed the next day.we are very pleased with our experience.

My husband and I live in the Cincinnati area and found a new 2025 Yukon Elevation at Ron Marhofer for a great price. The price was as advertised online- no bait and switch with employee pricing or discounts that only certain groups qualify for- just a flat dealer discount. We worked with Steven and the process was smooth and easy- definitely worth driving 3.5 hours.