Used Buick Encore SUVs for sale near Sugar Land, TX

My appointment was with someone else, but after waiting about 15 minutes, I was approached by Sales Manager Michael Mullings who kindly offered to help. He connected with the person with whom I was scheduled to be sure it was ok. This was the first indication of his strength of character and professionalism. Michael was an absolute delight to work with. I was not sure what I wanted to purchase, so he showed me all options and full explained the differences. We ended up searching the used car inventory and took one out for a test drive. He was kind, unassuming and very patient with me. He even worked late to help me, since I needed to purchase a car very quickly. The next day, we negotiated a price via phone and I was able to come in after work to complete the purchase. He had the car detailed and paperwork ready to go on my arrival. So I was only there for about 30-40 minutes. Then he and another salesman kindly helped me get my current and new car to my apartment complex which was only 5 minutes from the dealership. As a woman, I appreciated Michael treating me with respect and kindness, and most of all, like a serious buyer. I also am grateful for the speed at which he operated to help me get a wonderful deal and vehicle quickly. I could not be happier with the service and experience with Michael Mullings at Audi Central Houston!!

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

I had a great experience at AutoNation CDJR Katy. Rafael was my sales rep and he explained everything clearly, answered all my questions, helped me feel at ease about any doubts I had regarding making a big purchase, and worked hard to make sure I felt comfortable with the best deal they could possibly get. Gerardo in finance was just as great. He was knowledgeable, very easy to work with, and even made signing paperwork fun. The whole process was smooth and efficient! But what really stood out to me from this dealership was the degree of professionalism and honesty. When an issue came up, instead of brushing it off, they were upfront and fixed it quickly. That kind of integrity and proactive protection of customer trust is rare. And it?s the reason we?ll definitely come back here for my husband?s car and my next car, as well as refer my friends and family, because outstanding customer care like this deserves to be shared and celebrated. If you want an honest dealership that treats you with respect, values transparency, and truly cares about its customers, AutoNation CDJR Katy is the place to go!

Hollywood Harrington made my car buying experience very smooth and knowledgeable. He got all the information needed, and found me the perfect vehicle for the long run with my family.

Very easy. Our sales guy, Jose N., was super helpful and funny. Overall it was a great experience. Would recommend this dealer to anyone. Thank you!

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Good customer service. They sent me new blades to replace the old ones and even offered to install them for free. Thank you for your generosity

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

My salesperson at Lone Star Chevrolet was so attentive while shopping for a new vehicle for my 19yr old son. The technology in these new cars are fantastic and salesperson Adam Dezzi was great on explaining things.

I have had this car since 2017. This is the first car ever that I have owned, I like the fact that it is simply economical and efficient around the city. The only thing I have done is that the engine has something wrong with it very now and then. But overall it's the best car I drive. I would recommend this as your first car because its economical.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

We love this car. Drives well. interior has a luxury car feel. my husband and i are both tall and a little heavy and there is plenty of room in both front seats for us. you do need to have light weight, slightly shorter friends for the back seat. the only drawback i can even think of is there is not a ton of room for multiple suitcases if you are picking up another couple at the airport. other than that, this is a great auto. we have had it for 3 years and have not had one single problem with it!!!

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

The staff are very nice and easy going. We looked at several vehicles and found a truck we liked but didn't think our credit was going to be good enough. We were shocked when they got us approved and got the truck we wanted. The owner and managers treated us great and we will definitely be back for all of our future vehicles!! Highly recommend them if you want a nice and friendly car buying experience. Thank you guys!!

I've driven cross country several times without a problem. It handles the road very well, even in high winds. It has ample storage and everything is easily accessible and in reach of the driver.

My daughter bought a 2015 Kia Soul today from Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

I highly recommend to buy your car here ask for Luis or IC they will take care of you! All staff is so friendly and professional! 😀

Car has been good have had it for a couple of years but Now both doors on passenger side will either lock or they won't. And I feel like that's a problem.

Good deals, very responsive. Clean cars. Upfront and honest group of individuals. Highly recommended car dealer

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Reviews low engine power. I took this car across 2 mountain ranges and it did great. On real step inclines it would drop 1 mph starting up but regain it before we hit the top. I had no problems passing other vehicles. Handled well in heavy rain and windy conditions. I'm not sure what the top end speed is, but it's over a 110.

Terard made my experience very easy. I am so glad he was our salesman. From the moment I walked in, Terard was welcoming, patient, and focused on helping me find the right vehicle. He listened to what I needed, and answered every question I had. Terard was professional and honest. He explained all the features, pricing, and options in a way that was easy to understand. No pressure. He went above and beyond to make sure I was comfortable with my choice. If you're looking for someone trustworthy and knowledgeable, I highly recommend Tarard, he is a good person! I wish him the best in life.

I bought 2014 Premium AWD used w, 30k miles and odometer now reads 179k. The car has been very reliable , I have replaced the water pump, timing belt, and done brakes and oil changes, I also fixed the manifold/valve cover issue. These were all normal Repairs . I am pretty good with maintenance, so that is key w this car. If you just drive it, don’t change oil or fluids then like any car you will have problems . This one has been very good .

I would definitely purchase my next car from classic ? the staff was friendly and they really help me make a purchase on the right car

The car is beautiful inside. The seats are comfortable. I have a heated steering wheel and seated seats. The car has an automatic starter. I put high test in engine and the pick up is great. I put gas in the tank almost every two weeks. I love the car and would highly recommend it. Best car I ever drove.

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

We purchased a fleet vehicle that had some ac issues and transmission problems. Carmax jumped right into correcting the issues and provided a rental car each time. I will definitely purchase from here again.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

The car met every one of my needs and one of the best o have ever had i thonk Billy for helping me find this wonderful car

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.