Used 2022 Buick Encore GX for sale near South Lyon, MI

Matthew Carducci absolutely, hands down made the car buying process the easiest I’ve experienced in my life. I got to the dealership around 1:00 PM he had all the paperwork done, the vehicle cleaned, checked and everything ready to go, paper signed, and out of there in less than two hours. He also pulled some strings and had them put a full tank of gas in the vehicle. We even had time to sit back and chat about APPLE’s newest technologies and I even encouraged him to update the software on his phone, but she did right there. It felt like I was chatting with somebody I’ve known for a long time. They did not try to press any extended warranties or gadgets and gizmos and stuff. They made me aware that warranties were available and asked me if I want to explore that option. I declined and they never press the issue again. When I’m in the position to purchase a brand new one. I will hunt Matthew down!

This car is a pleasure on longer trips. Comfortable driving seat and quiet ride. The turbo kicks in on the highway as needed with plenty of power and get over 30 mpg on the road. Our car has squeaking front brakes when backing up, but otherwise has had no issues. We haven't taken to dealer yet to get the issue corrected.

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

HelIo everybody I love my car, is very comfortable, soft, good side and economic... good buy... excellent service at the north bergen dealer😁 Ginna L. Meza

Love the service dept, get in and out in no time. They see you right away if you have an appointment and it?s hardly a long wait time

I love everything about it, right up to the color of it! The only thing I wish it had is a bigger radio display, GPS display

Staff is professional and courteous. Business is well maintained and clean.

I was running late and Margaret was able to still fix me in over the phone. I was there for a little over an hour but was able to connect to the internet and do some work while I waited.

I called Wally Edgar when I saw advertising for sign and drive. Our lease end was fast approaching. My husband usually takes care of buying/leasing our vehicles, but he has been ill since before Christmas and is immune compromised. We have leased our vehicles from Graff in Davison (also purchased 2 new cars there in the past and have been more than happy there but we liked the idea of sign and drive since money is tight for us right now.) I called Wally Edgar and spoke to Brad Hammond. I explained our situation and he took care of all of the details. We took care of all of the paper work on the phone, through emails and Brad even had the new truck delivered to us. He was awesome and the whole experience was stress-free for us. I am so thankful for Brad and all of his help. Wally Edgar was awesome through Brad.

Sam is a superstar sales professional at this dealership if you want the best experience a very polish treatment ask ask for Sam.

Amer Samhat was my salesperson, I had been looking previously - SERRA had on the lot the color & style I was looking for. The purchase was seamless and efficient-Amer?s knowledge of the product & process was appreciated, as was his professionalism, and is the reason I would recommend Serra Ford Farmington Hills.

It was good , Pete the service writer took care of my needs , listen to my concerns

Chris Zeppa was my salesman. I found him professional, friendly, knowledgeable, and helpful. I recommend this dealership.

Bruce was very helpful, it was the smoothest experience I?ve leasing a vehicle in a long time.

Jerry is the one of the kindest and helpful person. He always provides excellent customer service and support. He explains what is needed for my vehicle and why it?s important for my vehicle.

George did a great job. Needed a mirror replaced on my GMC 2500HD after a wildlife collision. George was on top of my claim the entire time and expedited the service.

ENJOYABLE, QUICK, PLEASENT, QUICK SERVICE AND MOST OF ALL , A STAFF THAT ATTENDENT TO MY NEEDS WHEN I NEEDED HELP.

As I mentioned in my earlier comments, the kindness and patience shown by serviceman Brian, was especially appreciated. Being of a particular age and moving a tad bit slower, can be challenging. But his calmness and patience actually in waiting on me eased my anxiety.

Great customer service and fast car service. Had an oil change. The lobby was very clean and comfortable. You could watch TV while waiting for you car. Water, tea, coffee were offered.

extremely professional, very friendly, and easy-going. our car salesman was Earl he made things go super smooth. he got us in our first vehicle of our own. very pleased with our purchase. thank you, Georges!