New and used 2025 Buick Encore GX Preferred for sale near Eastvale, CA

John V., the Service Manager, was great, very helpful and very courteous. He walked me thru all my car needs. John couldn't have been more professional.

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

Great buying experience. I did take the car (BMW) to a BMW dealership for a concern I had with the car I bought at CarMax. They found something so then I took it back to CarMax to have it fixed (5-day money back guarantee and 30-day warranty) and CarMax took care of it at no cost and without any questions.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

New school Not old school car buying No hassle pricing and lower then everywhere else I shopped

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Mark was very helpful in finding us the perfect vehicle. He took his time with us when we couldn't decide. Finally decided and the rest of the process was easy. Would recommend this dealer. No hassles.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Staff was friendly but i left without being able to have my app hooked up to my car and I was looking forward to that feature

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Honestly the best experience you'll have buying a car. My salesman Antoine Fiveash (Tony) was awesome. Non stressful environment and friendly faces. Tony talked to me like a real person and not just another sale. I walked out happy with my new car I got for a killer deal!! I'll be back for my next car

Dec. 13, 2018. Let's start at the beginning. I am a senior Citizen in Loma Linda by Redlands. About a month ago I went to a local Honda dealer ( no name here.) On the quotation the salesman added a $2,500 Maintenance agreement and $900.00 gap insurance without telling me about it, I walked out. On Dec. 12, 2018 I walked into the Hertz sales at 7750 Indiana Ave. In Riverside, Ca. I spoke to Mr. Chris Knighton and asked him if he had a Chevy Impala. He directed me to one on the lot which was a Gorgeous Metallic dark blue, exactly what my wife and I wanted. It was loaded with every electronic device know to mankind. The dash lit up like a Boeing 787 Dream liner. The price was five to seven thousand dollars less than any other dealers in the area. He did not load up the contract with extras. He EXPLAINED AND ASKED ME if I wanted any extra warranty and gap insurance. After I spent time looking at the Math. I agreed and added the extras. My credit score was 761 so they beat my military credit union's interest rate. Amazing. Mr. Rizwan Azam the financial man gave me an awesome deal and my wife and I are very pleased with our purchase. He was kind and gracious with me and answered any question I had in a professional manner. Honesty is expected. These men along with the man in the back room who drew up the contract were helpful, professional, friendly and took every opportunity to set me up with the car of are dreams. The Impala is the car that my wife and I wanted. Not a sports car as so many young people want, that jostle and bounce around and make every pebble on the road feel like a big rock. We wanted the smooth ride and we got it. I believe from my many years of teaching and simply living life that those complainers want everybody to baby them and provide snacks and a big fancy waiting room like a big car dealership. Remember folks, those big million dollar dealership buildings are paid for my you the buying public who will pay one hundred fifty dollars for an oil change and buy super retail. Hertz is selling you a car at a slim margin. Give them a break. They are a great outfit. Mr. Knighton and Mr. Azam and the contract's man in the rear made me feel like a family member. Mr. Knighton's personality was such that I truly call him my friend. These people were honest beyond reproach. I would highly recommend anybody to buy a car from them. Of course one has to check out ANY car before buying. They certainly did a great job on their inspection. Remember, people abuse rental cars. I bought an excellent 5 year, 60,000 mile bumper to bumper warrant. God bless them. This is the kind of people and company that make America great. Respectfully, Jim Cook Loma Linda, CA.

Our sales rep Isaiah was awesome across the board. Very responsive, friendly and NOT pushy which can be make or break for me. My only complaint is the time it took to finally get to the Finance dept and complete the paperwork. We planned to buy the car that morning, arrived at 5:30pm and didn't get out of there until after 9. I would definitely buy a car from Hertz again though.