Used Buick Encore GX SUVs for sale near Richmond, MI

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

The car is quiet, acceleration is acceptable considering the 3 cylinder turbo charged engine. There’s enough room I the back seat for 3 adults. Rear storage is adequate. Interior controls are laid out well and the seat material is easy to clean.

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

I unexpectedly wound up leasing a 2022 Buick Encore GX. I have been very happy with all of the features and performance of the vehicle. It is peppy, handles great and is quite comfortable. A small step down in size from a Chevy Equinox and it has worked out extremely well.

Brian Utter is great to work with. He Is easy going, very helpful, honest, and knowledgeable.

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

We only go to Serra because of Bernard. He is the best! We will continue doing business with Bernard and Serra

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Ann was very helpful and shared helpful information. Ann took her time to show me the special features in the car,. I would request Ann again.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

Very friendly and accomodating dealership. Made the buying process very easy. Once I chose the care it took no time to complete the buying process

The salesman really worked hard to get me a good deal and in the time frame I needed. It was obvious they really wanted my business.

I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

It was a good experience, from when I first drove into the dealership. Having a warm greeting, by the staff, and the serviceman. Overall I would bring my car, and recommend family and friends to visit your dealership.

This car is a pleasure on longer trips. Comfortable driving seat and quiet ride. The turbo kicks in on the highway as needed with plenty of power and get over 30 mpg on the road. Our car has squeaking front brakes when backing up, but otherwise has had no issues. We haven't taken to dealer yet to get the issue corrected.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Tammy is a helpful, friendly, knowledgeable, and patient salesperson who knows her stuff. She made leasing a car less stressful. I appreciated her advice and assistance.

I never owned a Buick but fell in love with the encore. I have a 2015 fully loaded All Leather - sharp two tone and classy interior, AWD and great gas mileage! Comfortable ride! I’m now considering the gx but not ready to give mine up yet!!

I worked with Wally Jijika and he helped me get everything I needed and got me a great deal on a car and understood my situation

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Great dealership and Chris was a great salesman to work with, I would recommend to anyone, quick and easy and found me extra rebate thanks again

Body Shop does best dealership paint work in Metro Detroit hands down, I’ve had both my vehicles repaired after accident. Just call ahead before brining car in and they will walk you through process

My wife and I are very pleased with our 2024 Encore GX purchased used w/ only 2500 mi on the clock. The Encore GX is one of the current Buick lineup of 3 small SUVs for about $25k; I suspect these hidden gems are unknown to many Americans. Unfortunately Buick's focus on China has resulted in the Buick brand being all but forgotten in the US. The NHTSA has given a ***** Overall Safety Rating to the 2024 GX. I have one negative with the Encore -- I'm 6'-1" and the Encore is small for me. Some call the cabin "surprisingly roomy" for a sub-compact suv. Truth be said IT'S JUST SMALL. Likes * 1.2L Turbo engine surprisingly strong in city driving * Entry-level luxury at a moderate price * Fun to drive (some call it boring) * Lots and lots and ... of safety features * Excellent mileage (30+ mpg) for an ICE SUV * Sits up high (as a SUV should!) due to 18" wheels * Quiet cabin due to Buick's QuietTuning technology * Heated seats, steering wheel, outside mirrors * Physical buttons/knobs for radio, climate controls -great * Power hatch/liftgate w/ kick plate - very handy * Traction & Stability control Dislikes * 1.2L Turbo engine is somewhat challenged on the highway * Design same-same as every other small SUV on the road * Digital Speedo and NO Tach; I prefer the real thing * Seats are narrow, hard and uncomfortable on long trips * Road noise is worse than expected for a Buick * Small cargo area w/o rear seat backs down * Insufficient legroom in back seats * Insufficient rear headroom for tall persons * AM/FM/Satellite radio difficult to program * VERY sensitive brakes and accelerator

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.