Used 2023 Buick Envision for sale near Waverly, MI

Professional, helpful and friendly. I got my coffee while I was waiting for the service to get done. Plus I got the inspection videos too.

My only complaint is that I cannot seem to close the door mirrors. Small complaint and not really a flaw but cosmetic. The car is amazing. It has plenty of room and acceleration. It is comfortable and luxurious too.

I had my car in for an oil change (2/12/2024) during the visit I was told the high pressure power steering line was leaking. I set up an appointment to have it repaired and should expect to leave it for the day as it would take about 6 hours. I dropped my car off at 9:00 am for my appointment (2/19/2024). I finally called around 4:00 to find out that my car wouldn't be ready until the next day as authorization from Zurich had only been received that afternoon. My issue: I would have expected that knowing what the repair was on my car, authorization would have already requested so repairs could start when I dropped my car off at my appointed time and could be completed the same day. Now I'm without my car for 2 days instead of the expected one. This to me was very poor planning and didn't set to will with me and also was an added inconvenience for me.

First of October we drove from Ohio to Vagas and back throug Wyoming good gas milage and loved the ride. Recommend it buy for comfort and value.

Purchased a new 2023 AWD Envision December 2023. Dealer offered HUGE discount with $12000 off. I suggest shop around. I traveled from Las Vegas NV to Portland Oregon for mine. Essence package with panoramic roof and xx package. Ride is more firm with 20" tires vs standard 18". I love it. People that ride in it love it. 5000 problem free miles. AWD system works great!! I would be upset if i paid sticker price. With the HUGE discounts offered.. IT IS GREAT!

the friendly sales staff made the process easy and timely , the salesman even came in on his day off to meet our schedule

I just purchased a envision 2023 in Jan 24 have problems with the emission light coming on and it hasn’t gotten better always something else when I take it in after they fix the problem what do I do I like the car how do we fix the emission lights problem?

Fastest oil change I ever had. More words for the 25 minimum that this survey requires for some strange reason. This is finally twenty five words I hope.

Great dealership, Everyone was very helpful and explained everything well. Jose was very helpful in finding the exact car I was looking for. I wanted a different interior than most cars had and within just a short time, he called me back with the news that he found it and it was being sent to their dealership for me.

My experience at LaFontaine Lansing was excellent. My salesperson Caleb was great with his customer service. I had no issues with him. The only issue I had was with the financial gentleman that came into Caleb's office that spoke to me about credit and interest rates. I specifically told him not to run my credit report through my credit union because they already did and I had pre approval, well, he ran it anyway. I was upset because now it's going to stay on my credit report for 25 months for both hits. That was the only issue I had with this dealership, I am absolutely satisfied with my purchase and with my salesperson Caleb.

Nice dealership, nice people and most of all a very friendly and accommodating place to get your car serviced, I really enjoyed the special help given in keeping me up to date with all of my warranty?s and service needs.

I have purchased my last 3 cars from Crippen and have always had great service while buying the car and after the purchase was made.

I had a great experience with Angela..she has great knowledge and understanding of the automotive sales. Highly recommend this dealership. It is great that they are open and available on weekends.

Excellent service and the sales person provided a great service and attention

Al was a great sales person. Mando the manager was awesome as well. Also Chad who did the delivery and extended warranty was very professional

Ricky Esquivel did a great job of helping me with buying my car . I had looked at it on Monday the 10 th of November and liked it , they were going to do paper work but banks were not open on Veterans Day I went to work and hit a deer on way to work totaling my car on Wednesday and by Wednesday about 3 pm I had my new car !!! Ricky and his boss Chad did an amazing job at helping me .