Used 2023 Cadillac CT4 for sale near Hempstead, NY

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

Coach is a true gentleman and makes you feel like you know him forever. he goes above and beyond to help you get your vehicle he treat you like family. I can’t thank him enough for helping us get a vehicle if you ever looking for a vehicle, please ask for Coach. Everyone that works. There is very friendly and helpful. thank you again Coach for everything. My experience was amazing

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

The entire dealership staff at CPM was incredibly welcoming, making the process smooth, efficient, and completely hassle-free. I got my Jeep Compass Latitude from them, and the experience exceeded my expectations. If you're looking for a top-tier car-buying experience, I highly recommend CPM and working with Jeremy - he made everything seamless and enjoyable.

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

Island Auto Group is the place for 🚗 Let me share my first car buying experience in New York. As someone with zero prior knowledge of how dealerships work, it was incredibly challenging and stressful at first. For over a month, I hunted for a reliable, low-mileage car with excellent safety features, low maintenance, and something within my budget. I ultimately decided between a Subaru Crosstrek or Mazda CX-5. I checked online sites like Cars.com, Carfax, and CarGurus, visited around 10 dealerships (both independent lots and franchises), made tons of phone calls, and even explored Carvana and CarMax. Too many places baited me with low online prices, only to pile on thousands in hidden fees once I showed up—things like mandatory down payments, wear-and-tear charges, inspection fees, and dealership add-ons. But from this experience, I learned a lot about how dealerships really work and gained some valuable knowledge: never fully trust the prices posted online without confirming the true out-the-door cost in person. After five frustrating in-person visits, I was ready to give up on traditional dealerships and just overpay at CarMax to avoid the headaches. That’s when I spotted a listing on Cars.com from Island Subaru. The vehicle photos clearly stated “No hidden fees, no extra fees – fully transparent OTD price.” Skeptical after so many bad experiences, I decided to try one last time and walked in without an appointment or even a phone call. Right away, I met sales representative Christopher Chavous (everyone calls him Chris). He was patient, professional, and didn’t bombard me with unnecessary questions or personal info. He showed me the Crosstrek I was interested in, sat with me for two detailed test drives, and explained all the features thoroughly. The standout moment? Chris gave me the true out-the-door price immediately—no games, no surprises, exactly matching the online listing with zero hidden fees. In an industry full of tricks, this level of honesty instantly built trust, which is everything when buying a car. After some fair negotiation, the manager approved a solid discount, and we sealed the deal that same day. Since it was Saturday and close to closing (they couldn’t finish the NY inspection), they went the extra mile and loaned me a brand-new Subaru Crosstrek to drive until Monday when my car was ready. Finance manager Yuri Miyakawa handled the paperwork smoothly, got me a great rate, and made everything straightforward. But Chris truly went above and beyond—he guided me through the entire purchase process and even helped set up my first car insurance. The initial quotes were sky-high for a new driver, but Chris personally called the insurance company, advocated on my behalf, and somehow got my rate reduced to half the original quote! That kind of dedication is rare. The whole team—the manager, Yuri, Chris, and the rest of the staff—was genuinely helpful and made me feel valued. I drove home in my Certified Pre-Owned Subaru Crosstrek Limited with just 9k miles, at the exact negotiated price, with all documents perfect, a full tank of gas, a fresh car wash, and three free oil changes for the first year. Island Subaru transformed a potentially nightmare first-time buying experience into something positive and memorable. Their transparency, honesty, and outstanding customer service set them apart. I’ll definitely recommend them to friends and family, and I’ll be back for my next car. Thank you, Island Subaru team—especially Chris for your incredible support throughout! 🚗💯

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Great Experience!!! Smooth process, Lorena was awesome, excellent value, stress free pickup, highly recommend to go see Lorena.

Buying my Buick was a great experience, they give you time to breath while looking around then approach for help and answer questions! Service area is alway great, always work with you to get the appointment you need! Will be leasing my next car from them for sure!!

Austin Rizzotti was very professional and made the purchase of our new auto a real pleasure. He never pressured us to make a sale. The experience was different from any other car buying we have had.