Used 2022 Cadillac Escalade for sale near Boonsboro, MD

Alex, was awesome, explained everything up front and had a lot of technical knowledge. Great to work with!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

All in all the experience was more than what I expected. All were knowledgeable on the vehicles being sold. All were attentive to what I was looking for.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Had a pleasure doing business with Russell Westbrook CDJR for my new 2021 Dodge Challenger! Zaman, Moses, and Jay worked with me tirelessly to make sure I was happy with the car and our deal for it. This is the second vehicle I've bought from them and I'll definitely be back for a third in the future. Highly recommended!

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Best experience I've ever had with a dealership service department! Michelle and Jack picked up my car and returned it to me!! Friendly, clean, pleasant and competent. So rare these days. I would recommend them highly, especially over Freehold Buick. Freehold Buick tried to rip me off on several occasions. They lied to me and were disrespectful. I'll never go back to Freehold Buick, but look forward to working with Jim Curley Buick of Keyport in the future. Thanks so much.

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

I stopped in for my first service visit yesterday over lunch. Shame on me for not keeping the receipt to give my service advisor credit for the great service. He was knowledgeable about what my EV would need and clearly explained what the visit would involve. The visit was faster than expected, and communication was top-notch. I had my vehicle in prior, to another Chevrolet dealer with less than stellar service, so this is now my go-to for service. Highly recommend!

If it were not for Mr. Orlando Tilian, I would probably be taking my car to Bremen Cadillac for service. He is the most confident thorough concerned individual I’ve ever dealt with. He should certainly be promoted to a higher level than he is currently more of the staff should be like him And Cadillac would perform better than it’s currently doing

Bruce was absolutely wonderful. From the discussion on the phone all the way to the finance office was great!! We bought used and certified. I was between two CRV (one at another dealer) and with the way Bruce was communicating and working for me, I chose correctly. I absolutely love my car and this was the easiest process purchasing a car in my life.

They did a great job of selling me a vehicle out of state. Quick process and good trade in value.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I have always received great service here! I have taken my car here for 10 years and never had a problem. Josh, Aaron, and Ben were great this visit as always. Thanks for all you do!

I always enjoyed how you guys took care my car. Did excellence jobs . Thank you.

It was on Saturday Memorial weekend. I spoke with Bob, who was very kind. I dropped my car off that evening. My car was seen in a timely manner, considering the holiday. I was contacted with the problem by Sue, on Tuesday, who was extremely knowledgeable and helpful. Thank you Sue!! The car was repaired the very next day. All is running smoothly. Thank you Colonial Ford of Marlborough.

Thank you to Eddie, Steve and Josh. You guys are awesome . Love my newest ride!

Great experience, Eric Johnson will take great care of you. The dealership and finance manager were wonderful to work with too. Just Eric a call if you want great customer service.

Aaron Pitts went above and beyond to make the buying process a great experience. Aaron went and sat in our new vehicle with us and explained thoroughly how all of the features worked and made sure we understood everything.

I came in the dealership on Monday to get my tires rotated I was met by Nani she treated me like family. I appreciate how courteous and hospitality that was shown . Facility is beautiful and well maintained.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

Very satisfied with the service they provided. They notify me when service is due because sometimes I forget and notification helps keep my vehicle safe for me and my family staff is very professional and treats me like a human being and not like a number like other dealerships I visited in the past. They are trust worthy and I wouldn’t go any other place to get my vehicle serviced but Bravo cadillac

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.