Used 2023 Cadillac Escalade for sale near Valley Stream, NY

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Austin Rizzotti was very professional and made the purchase of our new auto a real pleasure. He never pressured us to make a sale. The experience was different from any other car buying we have had.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Great service customer service is beautiful. They treat you like family. They explain to you about the service. Everything just great.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Eder and ralphy great people helped m with the purchase of the 2022 Honda hrv thank you guys !!

Excellent dealership I was in and out quick with my daughters new c300. They got me approved even with my itin at a very low rate. Clean cars inside for sure go check them out !!

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

The people who work at Pepe Cadillac are easy to reach, understanding and extraordinarily helpful and went out of the way to solve my problem. The sales person i had was clear and extremely knowledgeable about the cars.

Michael D’Lois is professional and knowable I asked him about my car warranty He checked and explained the oil change was under my car warranty. New filters will cost me. I will definitely give Michael 10 stars. All the Nissan staff greet you with a smile and warm hello…

Excellent service. Ask for Delano Ashmeade. Smoothest and easiest transaction you'll ever experience. A1

Laurie Dunn was a pleasure working with while the dealership was fixing my SUV, she kept me UpToDate with what was going on. All in all, everyone I spoke to while at the dealership was very helpful from the showroom members to service even the valet guy.

Small detail that impressed me: when I picked up the car, they gave me floor mats as a gift. Maybe minor, but it showed real attention to detail.

I bought a 2022 Escalade ESV in 10/2023. From start to finish there was no hassle I saw the vehicle and did not purchase for over 2 months shopping around for a better deal. I went to many Cadillac Dealers across Long Island and they did not take me seriously. When I told them what I wanted my payments to be they didn't even attempt to really search for a vehicle that could match my interests. This Dealership allowed me to test drive without prejudice and also were totally patient until I was finally able to clear title problems with my Credit Unions because of NY State Laws and then Finance with Cadillac. I was shown the vehicle features several times to at least get the vehicle off the lot. My payment was 1265.00.. but now I'm down to 1065.00 per month. I would recommend this Delearship to anyone in the world. They go above and beyond in Customer Service.

Just had the best dealership experience anyone can possibly have, usually you need to go back and forth and back and forth, try and wheel and deal, you receive misinformation on the car or something shady. In a nutshell the car was as described, and the dealership took care of some other loose ends to make the deal push through rather quickly and painlessly. Lucinda was the salesperson I dealt with that made this experience the best one I've had. Pepe Cadillac will definitely be an option when we look for our next automobile.

Great experience at this Land Rover dealership! Richard was friendly, professional, and made the whole process easy and enjoyable. Truly top-notch service?I would definitely recommend them!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

In response to mikes review from yesterday , I just want to make it clear that this person wrote the review out of the for the simple reason that they did not get the answer they wanted. No one was rude or condescending. They were told about the companies policy, which is not to give out the door pricing over the phone because although we may agree in pricing , the customer may find something wrong or may simply not like the vehicle in person . This leaves both the salesperson and customer disappointed . Hence why they were told that once they come in , visually inspect the car, test drive and see if it’s to their liking then we can sit down and discuss numbers. For some was so ready to buy two cars and have a check ready they were awfully concerned with numbers beforehand . Mind you, the price is always negotiable within reason. What was rude was the fact that when they were told about the policy they said “ Well you’re not getting any business from me !” And hung up … that part was conveniently omitted from the review. How a great day