New and used 2025 Cadillac Escalade for sale near Grapevine, TX

Tom Caufield was AMAZING! He helped me purchase a car for my mom who lives in Texas while I was in Virginia. He went above and beyond, taking the car for my mom to test drive, helping me through the loan process, and finally dropping the car off to my mom in spectacular condition. I dealt with about 7-10 dealerships prior to working with Tom and no other dealership was willing to go the extra mile to ensure that my elderly mother was accommodated while I was hundreds of miles away. The whole process took about two weeks and the entire time he was nothing but patient and always available to answer all of my questions. My mom and I are beyond grateful for coming across Tom and his exceptional customer service. This is our go-to place from now on. Thanks again Tom!

i recently bought a 2017 bmw x5 from texas vehicle exchange. I flew into Dfw airport. I was picked up by a TVE employee with zero wait. Customer service was fantastic from start to finish. My x5 was exactly as the ad read. Great car buying experience. We are very happy

April 17, I contacted your dealership about a Toyota 2006 4 door. Brett called me that night to talk about the vehicle I wanted. I called him the next day with a request about certain maintenance had been jdone. He called me back and told me, but i told him I wanted to see the maintenance tickets, he said he could send it to me, but he would have to block out customer name and address. I received it and call Brett letting him know that I have a 2006 Toyota Tundra SR5 just like what i was looking at, and I would be trading it in. I told him Iwas not interested if he was going to low ball me , since mine had only 145,000 miles. He ask me to send in pictures of my vehicle and he would let me know somewhat a trade might be. I knew would the trade would only be a ballpark price until you had a chance to look at it. We live in Paris Texas and told him I did not want to drive two and one half hours to get there and the trade was going to be low. I wanted the 4 door since I have a 4 door access cab. I had to call him on the second day after sending pictures to see if he had to receive. Brett said he would let me know. It is Thursday and I still have not heard from him. If he did not think we could trade, why not call customer and let him know. When he thought he had an easy deal he contacted me. I am an old man and I do not mind be told no. I have purchased 4 Lexus from Sewell down the road from you, they have the greatest salesman, they will call you regardless if you can make a deal. I donot believe I would ever say buy from Sewell Cadilac to another person

We decided not to buy this particular car because it lacked a few things we wanted … but we definitely want to buy a car from Sewell. Our salesman was professional, knowledgeable, and extremely courteous.

Great Customer service. My salesman was very informative, courteous and pleasant to work with. Thanks

Great working with William and Josue and really help with what we were looking for

Sewell Cadilac of Dallas was Outstanding. They treated us like an old friend. The whole experience was pleasurable and quickly handled over the phone. All of the details and paperwork was done when we arrived. They took time to explain all of the new vehicle's controls, features and warranty issues. It took about 5 minutes to sign the paperwork on the purchase and we were on our way. i

Rachel scheduled my appointment and was very courteous while checking me in and upon my departure. The technician did a great job of diagnosing my problem and getting it. Corrected

Wendy did not ask me to write a review but I do want to mention her because she helped us out in a relaxed, motherly manner. I feel she did more than necessary which was sweet. The steps and processes of our 2 trade-ins for a pre-owned vehicle also happened pretty quickly and without issues on their end. Great company. Would return.

Jarrett Abel has been my Service Adviser for several years. He always takes care of scheduling my appointments and getting my Chevy P/U serviced. The service department does a terrific job of getting vehicles serviced quickly.

All staff are kind and professional. The facility is clean and welcoming. I love the shuttle they offer to take you to and from your home.

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.