Used Cadillac for Sale in Grapevine, TX

Service provider Cori Collier was excellent, very attentive to me needs and very professional

This is my 3rd from Sewell Cadillac, and this one was just like the last two times.. actually exciting and easy..will probably always buy from Sewell

Was looking for a new car for my daughter that lives in another state. She just had to have certain options on it and was hard to find. Had looked at several local dealers here in Georgia to no avail, so went on Cars.com and found exactly what she was wanting and at the best price any where in the country for it. It had been a Loaner car with a few miles on it, but was perfect for her wishes. Contacted the Sewell salesman, Michael Ham, getting all of the information on the vehicle. Very professional, polite, knowledgeable and helpful.....made the entire process go smoothly. Daughter had to fly in to pick up car and was treated like a Princess. Had a couple of small hick-ups that got resolved very quickly. I would recommend Sewell Cadillac of Grapevine, Texas to anyone in need of a Cadillac. Daughter said that the dealership was so plush and nice. Also said Michael Ham salesman and the entire staff that helped her were "Awesome". Thanks for making our experience of buying a car online, a good one....was kind of leery at first, because of local dealers telling me horror stories, Good Job!!!!

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

While visiting our daughter in Dallas, we decided to stop by and look at new vehicles. We had been shopping in our own state of New Mexico but, after stopping at this dealership, we knew this was the place. Not only was the service outstanding and staff friendly, there was NEVER any pressure or "pushy" salesman. It was actually a pleasure to purchase a car and walk away knowing we got an awesome deal. Even though we are miles away, we have the comfort of knowing we can just pick up the phone knowing the same excellent service will be provided :)

Great overall experience. Shawn Henderson was very helpful and made the process easy. He was very knowledgeable on the Tahoe that I purchased. Would highly recommend him.

Everything was done with class. Our salesman was absolutely great. He took us to tour the facility and the shop. Drinks and food were offered. I was very impressed with the facility, service and knowledge.

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

I was having a problem with my Audi Connect, and after speaking with numerous people over the phone (who could not seem to understand what was wrong with the system), I decided to head over to the DFW Audi dealership. I spoke with Ruby Rodriguez, the Tech Specialist. Not only was Ruby extremely friendly, she was also very eager to help in any way that she could. After taking the time with me to walk through every step of the set-up process, we also were unsuccessful in getting the system to work. I mentioned to her that the Audi Connect technical support team was sending me a new SIM card, and I should receive it that following Friday. Ruby right away mentioned to me, that as soon as I receive the new card, to come back to dealership and she would set this one up from the start. Once I received the card, I came back to the dealership, and just as Ruby mentioned, she walked through all of the steps that she normally would to set up an Audi Connect account. Unfortunately, it still did not work. Ruby never got frustrated, but instead became more inquisitive. Her persistence eventually got us to someone on the Audi Connect dealer support team, who was able get everything to work perfectly!!! I do not think I have ever received customer service like this before! Thank you Ruby and thank you DFW Audi for the way you treat your customers! It truly makes a difference!

Appreciate the support for my i3 was able to charge efficiently on 2 hours. Enjoyed your facilities while waiting your people were quite enjoyable. Thanks again

Went in for an oil change that is apart of my maintenance package. This is the first time I’ve added any type of maintenance package to a vehicle. Although the fee oil changes for a year are nice, I don’t understand why it takes an hour and a half to complete the oil change. My regular place gets it in about 20 to 30 minutes. That’s my only complaint. The people were wonderful, snacks, coffee and water, and some tv to watch while waiting. Even washed off the outside of the car when done. Just takes to long.

I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.

On the journey to find a pre-owned vehicle for my family I came into contact with Hurst Autoplex Mitsubishi. From start to finish Jacques gave me exceptional service, he was very informative and helpful getting everything completed very quickly. Upon returning to view the vehicle I learned that in fact I was getting a brand new vehicle! I am ecstatic! I cant say how grateful I am to be getting i new car. I will recommend Hurst Autoplex Mitsubishi to all my friends and family! You guys are AWESOME!!

I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through email about the Subaru Outback. I test drove a Outback at a different dealership the night before, and what a difference! I won't speak ill of the other dealership as nothing was terribly wrong - but at Subaru of Plano they got everything right. From the moment my husband and I walked in we were taken care of. We were offered water or a soda from a couple of different people before we met up with Darrell. When the first salesmen we encountered learned we were there to meet with Darryl, he was not off put or suddenly disinterested - he was still kind and professional making sure we connected with Darrell. All prior discussions with Darrell had been about the outback, but when I decided I preferred the Forester and a particular one on the lot, Darrell quickly got the keys and let us test drive it. We weren't told what route we had to take, how quickly we had to get it back, it was just very smooth and relaxing. Darrell was very knowledgeable about the vehicle but more importantly he took the time to get to know us. He was very friendly and inquisitive and asked all the right questions to see why this car would be the best fit for us. When we decided we liked the XT touring package he didn't immediately try to start warning us about cost and payment, he just said -" let me see what I can do. I'll beat the interest rate you were quoted (and he did) and I'll help you get your payments where you want them (and he did)". The whole experience was quick and easy. We weren't expecting to purchase that day and we were in a hurry to pick up our children for a birthday party. The dealership didn't take any longer than necessary to get the sale done. The finance manager was very kind. We did opt to up the warranty to 80,000 miles since we keep our cars for about 10 years. Being the end of the month I expected to have the employees push that "sense of urgency" on us, but I never felt that. Everything about the dealership I would recommend, it was clean, "pet friendly" great inventory, and most importantly the genuine helpful staff.

The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.

Since Ryan and Louis returned, quality has returned to the Service Advisers Dept. I had stopped going to Friendly over the past year and a half or longer due to problems within the Service Dept....no one would answer the phone or return calls. NO ONE except the operator. Even recently when I called to schedule the extended warranted work (as result of letter received from GM Headquarters), when I stated the prior problems w/Friendly, the Friendly's rep was not actually friendly, even suggested I go elsewhere if I was unhappy., WTH?! I scheduled anyway online, and when I drove up and saw Ryan, I was sooo very happy. So happy to see Ryan re-employed and my service handled like a professional. Finally!

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

love it drove great safety protection good all a round big suv thank you my family and i thought it was classy suv and all the options drove great

What a great time I had with the purchase of my 2018 Highlander XLE from this dealership. My current SUV only had two rows, and was on a lease from another dealership. As a busy grandparent helping out my daughters, I really needed to consider a vehicle with three rows as well as easier install of car seats! In December 2017, I started my 'research/test drives' focusing on three different vehicles and dealerships that met my criteria within the Dallas area. Of this process, working with Sama Hawileh at Toyota of Plano proved to be the most professional and best in customer service. I started with an on-line request for a test drive and was 'assigned' to Sama. From the very beginning, she LISTENED to what I needed in my next vehicle as well as my budget. Though there were great end of the year deals, I was not ready to finalize my decision. However, she helped me review the Highlander XLE features, pricing (vs other Highlander models) and provided a test drive. There was no hard sell or repeated phone calls/emails after this visit. So when I saw the January 2018 promotion for 0% financing for the Highlander, I immediately scheduled an appointment with Sama. She facilitated this car purchase seamlessly with a minimum of standing around "waiting" for a purchase price to final paperwork with the Finance Manager. Throughout this process and hands-on instructions regarding my Highlander features, she was well informed and extremely helpful. I have purchased and/or leased numerous vehicles over the past 40 years, and I can't say enough about my sales consultant, Sama Hawileh. Further, my sincere thanks and appreciation to this dealership's entire Toyota team that made my new car purchase informative and hassle free.

Cadillac designated for subtle luxury, lavishness and sleekness. You all abundantly sense it with every ride of the XT5. I love it bold frontal look, the sharp and intensely vertical headlights: The incomparable icon and trademark of Cadillac. If you seek the unprecedented sense of elite unique luxury, then it is simply Cadillac..

FOR THE FIRST PART , I WANT TO GIVE A MAJOR [ HATS - ON ] AWARD TO MR. BARRY PINLAC ! WHAT A NEAT GUY ! SURE MADE HIM DO ALOT OF WALKING AROUND , BUT THIS MAN KNOWS HIS CARS ! ! . TRADED IN A VERY CLEAN 2016 XC/90 MOMENTUM WITH A REALLY NICE AMBER INTERIOR. JUST COMPLETED A MAJOR , CUSTOMER PAID OUT OF POCKET SERVICE , TOO CORRECT SOMETHING SMALL THAT I DID NOT LIKE , CAUSED BY A LARGE NAME GRAPEVINE NEW CAR DEALER THAT PRIDES THEMSELVES AS BEEN DOING BUISNESS SINCE 1952. SURE DID NOT DRIVE AWAY FROM THERE VERY HAPPY , BUT [ CREST VOLVO ] FIXED THAT PROBLEM BY STEPPING UP TO THE PLATE , AND PLAYED FAIR TO SAY THE LEAST ! ............ABSOLUTELY NO " CURVE-xxxxx " THROWN AT ME HERE AT ALL ! ! . ABSOLUTE FINEST GROUP OF TEAM PLAYERS THAT I HAVE COME TO KNOW IN QUITE SOME TIME. IF YOUR TRADE IN HAS BEEN WELL CARED FOR AND HASN"T BEEN NEGLECTED , YOU WILL BE ABSOLUTELY AMAZED AT WHAT THESE KEEN DEDICATED PROFESSIONALS WILL HAVE IN STORE FOR YOU WHEN THEY TELL YOU THE " BOTTOM - LINE " YOUR CAR IS WORTH MORE @ CREST VOLVO , TODAY , TOMORROW , OR NEXT MONTH .

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

This car has everything that a luxury crossover should have at a better price than the competition (between rebates and discounts). Excellent ride and acceleration. It it averaging better gas mileage than expected.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation

I'm a "Ford" guy--I only own Ford vehicles. I bought my 2006 Ford F-250 from this dealership 10 years ago, and I' leased two PHEV (Plug-In Hybrid Electric Vehicles) back in 2013--a Fusion Energi and a C-Max Energi. The lease on both cars was due to end, and I approached Lynn Self in late Dec 2016 about replacing both vehicles. Lynn worked with me and let me know when my desired vehicles were available--2017 Fusion Energi and C-Max Energi. I came in, ran the numbers with Lynn and the sales manager (Brian), and closed the deal with the business manager (Dwight). Overall--the whole experience was very positive--and the key element (in addition to a quality Ford product) was Lynn Self. He is a dedicated professional who demonstrated every behavior you'd like to see when dealing with another person--engaging personality, knowledgeable about the products, expeditious in completing the paperwork, and considerate and caring in his personal interactions before, during, and after the sale. I'd highly recommend David McDavid Ford, and especially Lynn Self!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.