New and used 2026 Cadillac Escalade 4WD Platinum Sport for sale near Livonia, MI

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

Our service professional Tim , right side entrance first door on left , he handled all our automotive concerns , explained the work needed to maintain both our cars

BEST car buying experience-no hassle, attentive service, fast process. Just bought my second vehicle!

Deruchette provided exceptional customer service🥇 She responded expediently to all my inquiries and offered to stay late to accommodate me after hours. She was extremely professional, knowledgeable, and provided me with all the information I requested expediently!⚡️ Jason was extremely accommodating in running numbers before my drive up. He listened to my objectives and was prepared with additional options upon my arrival. He was knowledgeable and thorough in explaining options and benefits, seamlessly! He was patient and helpful in finding a plan that fell within my perimeters. Duruchette and Jason are the dynamic power team !💪🏼🥇💪🏼 They are an asset to your team and represent the customer service that Murdock Chevrolet prides itself for!⭐️⭐️⭐️⭐️⭐️ I live in Salt Lake and I will definitely make the drive to Logan to do business specifically with Deruchette and Jason! I will also recommend them to my family and friends. Thanks again Deruchette and Jason for your education, knowledge, expertise, patience and exceptional customer service!💪🏼🥇💪🏼 I’m extremely grateful you took the time to work with me!🙏🏻 Thanks again! Wendy McMillan

I was referred to Charles by a friend and he helped me with my lease buyout. Between him and Chris in finance, it was THE BEST car buying experience I’ve ever had. No runarounds, just straightforward, honest business and I can’t tell you how much that means to me especially when buying a car! Thanks for making the process a breeze!

We originally had a unpleasant experience here as first time customers but the new vehicle sales manager - Stephanie turned everything around. She went above and beyond to make sure we were happy with the pre-order of our new vehicle and maintained stellar communication and customer service throughout the whole pre-order process. We were going to pre-order a custom 2023 Escalade - Sport Platinum however the wait would be 4-8 months! Stephanie mentioned they are getting one a little sooner with the Onyx package and sent us all the information we needed to make an informed decision. We ultimately went with the one that will be arriving a little sooner (this fall!) We cannot wait until our new vehicle arrives! I will update my review once we purchase the car but so far I can say Stephanie is absolutely amazing! Ask for her if you are having any hesitations on purchasing new Cadillac! She will do her best to get you in your dream car! THANK YOU STEPHANIE!!

overall It was a good transaction I don’t like the fact that they upgrade from the listed sale price. the sales person that we dealt with was very good .

Car has a rattle in dash and has a technical bulletin that was not applied at Audi while recall was done. Other than that car is in excellent condition and was delivered to our home. Picked up our old vehicle and was great experience overall.

Thank you to Andrew Tyson my original salesman and my servive representative 11/4/25 Steve Oliver for all their help today with my 2015 CADILLAC XTS car issue. So thankful for their professionalism and straight forward approach to resolve my problem and make me feel cared for and comfortable. I am so happy and pleased with all they did today. They are both great gentlemen and wanted to give them a shout-out to let others know about them too. Thanks again and also thanks for the complimentary car wash . You made my day.

I recently purchased a Cadillac XTS from Bergstrom of Madison. My decision to purchase from Bergstrom was primarily a consequence of two factors: (1) the unparalleled quality of Bergstrom service that I received during the past five years with my Cadillac CTS-4, and (2) Josh Thiermann approaching me as I wandered around looking at newer Cadillacs as mine was being serviced. When I speak of Bergstrom "service", for me it begins and ends with Demetrius Salinas. Demetrius was my technician in most instances when I visited the dealership for routine maintenance (oil and filter changes, etc.) and on those few occasions when I had need for repair service (purchase of a new battery, etc.). On some occasions other service staff worked with me, and each of them did and exceptional job as well, but as fate would have it, Demetrius was my service technician for probably seventy-five percent of my service visits. He is very knowledgeable about the Cadillac brand, and he addressed and resolved satisfactorily every request or question that I submitted to him regarding my CTS-4. As I proceed with my XTS, I'm confident that Demetrius will continue in the same manner of working with me as he has in the past. With regard to Josh Thiermann, I had no intention of trading in my CTS-4 and purchasing an XTS. I just wanted to walk around the car lots and see the newer models of Cadillac, while waiting on service. Josh was very friendly and he answered every question that I had about cars. Although I informed Josh that I was not looking to purchase a vehicle, and that I was just waiting on the completion of service to my vehicle, he still was kind enough to walk me around the lot and show me car after car, and answer all of my questions regarding the cars. As fate would have it, I saw the XTS that I ultimately purchased and Josh made the transaction occur. His knowledge about the cars was incredible, his responsiveness to my likes and dislikes was honored without attempting to persuade me to change my point of view, and once I finally decided to make an offer on a vehicle, I truly felt that Josh was my advocate in the transaction. Without Josh doing the things that he did, I seriously doubt that my transaction would have occurred In closing, I'm a content Bergstrom repeat customer, and that is a consequence of the quality of their cars, and the services that I received from Demetrius and Josh, two fantastic employees of Bergstrom.

I brought my Escalade in for a brake recall. I was impressed with the service and overall commitment to their customers.

Good, easy to talk to and ask questions. They have your best interest at heart

Randy kroop was great friendly and not pushy took the time to help me get the best deal. He even helped me unload my personal items from car to new truck. He got the deal done when others couldn't. Gentlemen who finalized paperwork even took the time to go through my credit with me and give me some direction. Very satisfied

Everything was ok except when I got home and looked at receipt I had a 69.95 full synthetic oil change coupon but was charged 79.95 plus tax

Bryan Miller was very Polite, friendly and knowledgeable. The gentleman finalizing the deal and Neko were also polite and friendly. We will for sure seek Bryan out again in the future for our vehicle needs. We will definitely refer him and the dealership to friends and family.