Used Cadillac Escalade for sale near New Cassel, NY under $899,990

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I recently purchased a used vehicle from Adam’s Auto Group in Little Ferry, New Jersey. I especially want to recognize my salesperson, Cheyenne. He stayed in contact with me during the process and facilitated the transfer of necessary paper work. Although the car I originally wanted was sold (a misunderstanding of certain terminology – “Deposit” vs. “Down Payment”), Cheyenne worked (even on his day off) to make sure that my second choice proceeded without a hitch. The staff at Adam’s is helpful and knowledgeable, and their vehicles are top-notch. I would, however, suggest that better communication between the two locations (they also have a store in Paterson N.J.) would make the buying experience less fragmented and feel more “of-a-piece”.

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I had a highly positive experience purchasing my BMW X5 at Victory Mitsubishi with salesperson Derek and his team. He was very helpful, courteous, and professional. I plan to purchase my next vehicle here when my 16-year-old obtains their driver's license.

Very kind helpful and make sure you come out with a car. The most I like about dealership is there workers

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Mike Reina was great ! Got my car in fast Got me a loaner, I was on my way . Car was check out , Received a call the next day, car was ready . Music to my ears !!! Mike , your the best !!!

This truck does everything asked of it. It is a beast with the 6.2 engine and tows a 24 ft boat like it isn’t there. Plenty of storage for hauling with back sets down. Great for commuting!

Only problem. They praise. My car too low. If they raise my car appraisal. I will make a deal.

This vehicle has everything you need and so much more. Seats 7 comfortablely, Individual headrest monitors that operate separately, Sunroof and Luggage Rack, Heads Up Display and Parking Assist.

Rodrigo is great sales person i buy 3 cars from them good dealer no hiding fees

It's best suv I ever used . Best for family use and traveling. Best decision to buy this car I had . Comfortable for kids

Very helpful and professional Helped with the warranty company and answered all questions. Thank you Peter.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I had a great experience with purchasing my car. They were transparent from the beginning and went the extra mile to make arrangements for everything to work out for me to get my car! Great place to get a car! Luis and the Manger there are good folks!

First I feel Aarons review is biased for some reason. I test drove the 2019 GLS this week and decided to keep my Slade. Leg room CAN be larger but (movable second row) but then row 3 has 0 but actually 0 space. The Escalade is the only 3 row suv I've been in so far that offers decent 2 and 3 row space (i have the esv). Configure a GLS with 420 hp, heated steering wheel (yes its an additional feature at merc) coold cup holders, ventilated and heated massage seats, entertainment system, 3rd row etc to match the platinum and be surprised at the price tag...

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

My experience in buying my first Chevy was amazing! My sales girl Nadia is the best! She isVery professional I would recommend her to anybody.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Excellent service. Ask for Delano Ashmeade. Smoothest and easiest transaction you'll ever experience. A1

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Miguel ramos the finance manager helps me with 2019 Mazda cx5 . I came recommend from a friend best service ever

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

Ozzie is a doll. Helpful, courteous, friendly. Offered to pick us up at the station.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.