Used 2020 Cadillac Escalade ESV for sale near Catonsville, MD

Nick our salesman made the process smooth, easy and enjoyable by being professional, knowledgeable and caring about my wife and I. Would recommend to all family and friends

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Had the vehicle ready, sales process simple, F&E fast, sales price as advertised Sales rep courteous of my time

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

MATT WAS GREAT TO DEAL WITH. HE TOOK EXTRA TIME TO MAKE SURE I UNDERSTOOD ALL FEATHURES. LOVE THE TRUCK AND THE POWER. I WILL TELL MY FRIENDS AND FAMILY.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

Justin was easy to work worth, made buying the 2026 truck quite painless. Very knowledgeable. He was very prompt in returning my phone calls. Would buy from him again.

When you buy an American-made vehicle, your patriotism shows and it is glorious. Join the likes of Clark Gable, Gene Autry, Ronald Reagan, Elvis, and many more and own the greatest car brand of all time!

Muchas gracias a Emilio por ayudarnos a conseguir nuestro carro. ¡Excelente atención y servicio! Lo recomiendo totalmente.

I had a great experience buying my truck from these guys ! Everything went smoothly and the truck is what I wanted ! Nick was very helpful and made sure everything went smoothly !

Both salesman and financial gents were professional and knowledgeable. Very friendly and paid attention to our questions

Still talking with them about buying a car. Very responsive and also proactive. Th you

Salesperson Fred Williams did a fantastic job with assisting and selling me a JAG! If you need a volvo or any other car used or new, see Brother F. Williams.

Thank you very much Sean, very kind, I recommend buying from Suntrup Nissan, I highly recommend your attention, John

excellent bought a good car good prices 100% recommended Fatima nuñez the best group 🙏🏻

Isaac was great, return phone calls, attentive, a pleasure to work with , definitely will come back to this location again employees were neat location was very clean and spacious

Amazing experience with both the salesman (Vic) and finance department. Vic was amazing. Courteous, helpful, absolutely no pressure or “up-sales”. Entire process took less than three hours. Highly recommend. Seamless experience. Thanks again Vic.

I recently had an exceptional car shopping experience at Auto Boutique. From the moment I walked through the door, the staff was incredibly responsive, addressing all my queries with patience and professionalism. They were genuinely helpful, guiding me through the process without any pressure, ensuring I felt informed about my choices. The politeness of everyone at Auto Boutique was particularly noteworthy; they made me feel valued and respected throughout my visit. I have not yet found a car that perfectly matched my needs but left with a positive impression of what customer service should be. Highly recommended for anyone looking for a smooth and pleasant car buying journey.

Dan was amazing!! He was able to help work through the recall issue I had on my truck. He made the experience seamless. Very grateful that he helped me out.

Great experience. I called to check on a 2021 Ram Limited that they had listed. I was driving 8 hours to see it, they confirmed it was in stock and we made an appointment for the next morning. They had it ready when I arrived. It was as described. I knew what my Jeep Wrangler was worth so it didn’t take long to agree on a deal. Cobra Rhodes was the sales person and I also worked with the general manager Josh Osborne. Both were great to work with. I was only there 90 minutes and left with my new to me truck. I had been looking over the eastern half of the country and this was the best deal that I found. The only hiccup was that it took longer than expected to receive the title. They used a third party title company that didn’t completely the paperwork for several weeks. After I contacted Southwest about it, they did everything they could to resolver it quickly.

Lots of Cars available Easy to maneuver web site prices are reasonable . I did not purchase at this time but would consider I have a later time

Kent Great service thanks for all your help in finding me a great van it was a pleasure working with you!