Used Cadillac Escalade ESV for sale near Humble, TX

Rene was great to work with kept in touch through whole process answers all my concerns in a timely manner Made the purchase a pleasure

My experience with the sales consultant Chris Hennis was above and beyond excellent customer service. Chris explained each and every step of the process we would go through from the test drive to the purchase of the vehicle. Nothing was short cut throughout my visit with Beck & Masten Buick GMC North. I will be recommending both the dealership and Chris to everyone I know that?s buying a vehicle.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

He was Very Helpful. and made me understood what needed to be done. Also help my mother with her gmc as well and help us set up our gmc app.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Alex was super professional, very personable, understood our needs and wants and delivered! We had a great experience and would highly recommend to any of our friends.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Great experience, wonderful sales person, highly responsive and met all of our needs. Made the process very easy.

I highly recommend to buy your car here ask for Luis or IC they will take care of you! All staff is so friendly and professional! 😀

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Mayra was wonderful to work with. She took her time to listen to what we needed. Thank you so much!

Excellent interaction with my tech representative Kevin Sturgess. Keep me updated daily on progress of repairs to my vehicle. I?ve dealt with Kevin for years, and he has always been very professional and courteous.

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I had a pleasant experience with all of the staff at this location especially Eduardo and Gary! Their patience was greatly appreciated and they worked very hard to make it possible to work along with my needs. Their openness and ability to make me feel welcomed made the process stress free. Thank you!

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

This car has everything you can think of as far as Luxury and features. One of the most comfortable cars I have own a plus the very smooth ride and how quite the cabin is. Like I said in my headline Best car ever.

I fell for an online investment scam that almost messed my credit report up because I ran into debts, but thank God for HACKWEST AT WRITEME COM who didn't just help in recovering the money but also increased my credit score and fixed my report. I now have an excellent credit score and I strongly recommend Hack West for everyone in need of hacking services. Hack West is honest and reliable to his word.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

The well coordinated team worked quickly to provide the information necessary so that I could make an informed purchase decision. Representative Kensy was not only knowledgeable but very accommodating. In fact, I was very impressed that she was willing to go into the service area in the high heat in order to lower the vehicle that was on a lift whereby I could look at the interior. Further, her texts and phone calls kept me up-to-date on the progress of the necessary repairs. I noticed the cleanliness of the dealership as well as the positive attitudes of every person I spoke with. Overall, a very pleasant experience. James Simmons Overall, a very pleasant experience. Hey Siri, call Sonya Simmons hey Siri, James Simmons, James Simmons, James Simmons.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Had a great experience with Wesley, as they needed to do some warranty work and also a few other things on my vehicle. The parts for warranty were being ordered, so he was able to complete the other work, and let me have my vehicle back for the weekend!!

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Always excellent service. Kevin Sturgess, service manager, is professional and listens to customers.Seevice always consistent. Dealership is clean. Staff friendly. Have been a customer for many years.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.