Used Cadillac for sale in Humble, TX

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

How many times have you heard someone say that they loved their car salesman and dealership? Well count me among those who are very impressed with salesman Wyatt McCulloch and Tom Peacock Cadillac! The customer service is far above competitors and the workmanship in the service department is excellent. The dealership does not forget you once they have your money. Wyatt remains my personal contact and troubleshooter two years now after we bought our ATS. He listened to what I wanted in a car and found exactly what I asked for. I love my car!! The service department is very attuned to customer needs and requests. They work hard to provide a great experience in what could otherwise be a real pain.

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

My experience was Exceptional and Exceeded my expectations!

I've had this car for over 2 years. I believe it was one of the first manufactured. After initial problems (left rear door and right front door had to be realigned) the car has been great! Seats are comfortable (just wish they had a thigh bolster), quiet, handles great, great acceleration, excellent Bose sound system, great nav system. When my lease is up I plan on getting another one.

Purchased a Truck, turned out he engine was bad, but had purchased the Warranty. The Employees were Great, Salesman was terrific and constantly stayed in contact with me. Warranty was honored and engine was replaced. I was patient, but truck ended up being totally repaired. Sales Mgr was very helpful also. Work with them and you will get treated Right

Smart styling and excellent gas mileage. This car is very comfortable to drive and has an elegant appearance. Handles beautifully on the road with a smooth, quiet ride. Hard to beat Cadillac Certified Service

Each time I take my car to Beck-Masten-KIA I receive very good service starting with the Service Dept and their wonderful staff. Angelo always extends her hospitality as she explains all the details. .Roy,the Service Manager is always willing to listen to what is covered through my warranty. I love coming to Beck-Masten-KIA at Tomball =they are GREAT

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Worked with Steven Salinas. The sales process was smooth and easy. Got great money for my trade and a great price on my wife's 2022 Expedition. Will definitely refer friends and family to Mac Haik Ford.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

I began looking for an economical newer used car locally about two weeks prior to finding my 2016 Ford Focus at Hertz South Houston. I worked with Esmeralda Robles and made my deal through email, text and phone. The car was as promised it would be and the deal was painless and easy. I would recommend her and the staff at this facility to anyone looking for a well maintained used vehicle.

Luxury at it's best. This is my third escalade and I am overall pleased with the vehicle interior and exterior. plenty of room for my entire family

Nice courteous staff helped me get the vehicle i needed with the help of Mr Robert Wolfe & Mrs. Kayla Simmons

Great SUV for the Money Drives like your on a cloud quiet soft ride Love all the features it has for the money you cant beat it

JC is doing a great job! Keep up the great work. Outstanding customer service. Excellent communication skills. Car was ready in time as he said.

Love it! Very dependable and drives wonderful! Love the features and the stability when driving. It also has a lot of get up and go!

What can I say, I am blown away on professionalism and customer service I experienced at Sewell. I bought used (no warranty) Cadillac - great and professional buying experience, no push, honest trade in value (they actually matched Carmax offer). Two weeks later went for maintenance. During the service, I found out that one of the shocks is leaking (pretty expensive part in Escalade). I immediately went to used car manager Kim, ready to start the war over defect that wasn't disclosed. Manager not only approved the repair right away but also make sure that it was done very quick and at $0 costs from me. THIS IS HOW customer service should look like. I will be coming back to Sewell!

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

We really had a great experience buying our new car from Sewell Dealership. Aaron Muschinski was our sales rep and he was very professional and informative. Definitely recommend this dealership.

This SUV not only drives amazing but has tons of upgrades and extremely comfortable and spacious inside. Exterior design is very attractive and definitely turns heads

Fast, friendly attentive service. Scheduled appointment 1 day in advance. A great overall experience. Would totally recommend this dealer to friends and family members. Great location with wonderful accommodations.

This is the rig you want. I waited 20 years. It’s fast. It’s luxurious, it’s safe, the sound system is mind blowing and the massaging seats? Wow. Get a Platinum with the massaging seats. Just drive.

Oil changed and tires rotated....general car inspection and check up

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

The customer service representative (Robert) was great. he kept me informed of the repair process. Loan car was provided for the duration of the repair. Overall, Sewell Cadillac of Houston were great.

Not only is the Escalade Luxurious for a full size suv, makes my family feel safe and the Escalade 's engine are well known to last over 200k miles. Great for a date with my wife or roadtrip with whole family. We love it

We were debating between a Mercedes or Cadillac. Last 2 SUVs were MBs. Decided to make a change and so far, so good. We love the comfort, styling and features.

Fast and friendly customer service Addressed all of my concerns

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

Service is always good. It's sometimes difficult to get someone in service attention.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

Abraham exceeded my expectations. He communicated with me in a timely manner and updated me with information since we had to order my traverse.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Adewale Adeyeba better known as Wally is an awesome salesman. He made me feel very welcome. He worked with me step by step. He explained everything he was doing. He’s one of the best salesman I’ve worked with. I will be referring him to everyone I know. He went over every feature of the vehicle I purchased. He educated me very well on how to use all features. Thank you. It was a pleasure doing business with him.

I'm enjoying myself very much! I always wanted this type of SUV. I call it my "Grown-up vehicle". I know how to appreciate a vehicle like this, now.

Being a self employed, had a heard time to find low interest from other dealership. Auto Expo made it happen to a 3.25% interest. Nice!!!!!!!!!!!!!!!!!!!!!!!!!!

Like the car it is very comfortable and has all the options we wanted. Heated steering wheel. 3 rows and 2nd row captains seats. I can’t wait to take it on a long ride