Used Cadillac OPTIQ for sale near Vineyards, FL

The service manager was outstanding. He was involved in every aspect of my car repair. My issue was very difficult to diagnose. I observed him interacting positively with employees. I saw him doing manual labor, which you usually do not see. I was greeted positively from the moment I arrived. This is in contrast to the negative experience at AutoNation Chevrolet Pembroke Pines down the street from me. I know a positive business from the moment I walk in. I observe all employees including the amount of time spent with customers or just in the customer area. Happy employees are going to give customers a better experience.

Gracias a humberto monier el vendedor de autos nuevos por su ayuda en que nos aprobaron el equinosx 2026

I came back! This is the third time I?ve purchased a vehicle from Hyundai! I absolutely love this place! I worked with Joe this time around, and I have to say this guy is awesome! He?s so incredibly kind and down to earth. He really wants to help you find what you *NEED.* This deal I worked with Joe, Steve, Phil and of course Karen! I love you all. Such incredible people. Yes, they are a car dealership. Yes, they sell you cars. I initially went in looking for a used bigger vehicle. I was given the option but ultimately Joe showed me new was going to be the way to go. Payment, interest rates and warrant all being taken accounted for. He showed me my budget friendly vehicle and the second I dismissed it for personal reasons he basically tossed the keys back in the building and got me what suited my growing family better! I got the deal of the year. Steve (finance) and I got down to business and he laid it out plainly. He got me everything I asked for and I am so incredibly happy. Phil helped me secure my top quality extras I factored into my deal. I highly recommend Joe and this whole team. I will be back once this baby is paid off

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Fast and good service had free coffee and water while waiting and nice lounge with tv. Service manager was friendly and didn?t try to upsell unwanted adding

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

There were absolutely the best company to work with Pedro to selves men was through the roof Nick the sales manager could meet a nicer guy would totally recommend a dealership 150%

I recently purchased a pre-owned vehicle from Cavender Cadillac in Converse, and I received outstanding service from Antonio Slaughter from start to finish. He made the entire process smooth, stress-free, and enjoyable—from the test drive, to the final purchase, and even the special finishing touches at the end. My car was washed, filled with a full tank of gas, and he even placed my plates on my beautiful new ride before I left the lot. Antonio went above and beyond to ensure I had an exceptional experience, and I truly appreciate his professionalism, patience, and attention to detail. I highly recommend purchasing your next vehicle from the Cavender Cadillac Converse location—and be sure to ask for Antonio Slaughter!

John lee Excellent sales representative experience I will come back to purchase another vehicle from him

They were very helpful in transferring to the local dealer, providing the vehicle report, performing additional inspections and in the buying process. I would definitely shop with CarMax again.

We worked with Leon and Aaron(finance), got what we wanted. They were great! Highly recommend. Thank you!

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

There was a small typo in my address on the paperwork. I noticed it at home, called them, and they fixed everything without arguing or blaming me. I stopped by, picked up the corrected documents, and that was it. Took a bit of extra time, but at least it was handled properly.

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

Avia is perfect professional. She was very patient with us and made the process very easy. A+ service. She goes beyond. I hope to do business again.

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.

What an amazing crew at McGovern! I am so impressed with how kind, thorough and helpful everyone is consistently every time! Highly recommend!

I enjoyed working with Mr. Watkins. He was professional and kind. He always made sure I was comfortable. Mr. Devon did the paperwork and he was no pressure. Overall I got what I needed and asked for. Makes me think I should have asked for more!! lol I am totally satisfied.

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

This dealer is very clean and friendly. Mary Lu was amazing, she made the process easy.I would definitely recommend.