Used Cadillac SRX for sale near Massena, NY

Recien llegado a USA, sin historial crediticio, pude obtener un auto nuevo en leasing. Claro, el costo es muy.......elevado!!!! Al menos un asesor finaciero bilingue les hace falta

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

I requested info regarding a used car. The salesperson was honest, upfront and I believe trustworthy

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

The service was good and the staff was kind and helpful. It took about 3 hours for my vehicle to be serviced, but the waiting area had plenty of amenities to comfortably pass the time.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

"Salesman Steven Morris and his team provided excellent service from start to finish. Steven listened carefully to what I wanted and treated me with respect and honesty throughout the entire process. I couldn't be happier with my purchase and the way everything was handled- quick, smooth, and completely hassle-free. I'll definitely recommend Steven and this dealership to my family and friends. It was truly a pleasure doing business with them!" Thank you ever so kindly! ~Keesha N.

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Heather Orton is phenomenal.She's been working with me for months about finding a Lincoln , Aviator for me! JB.I believe Heathers drive and appreciation is beyond reproach.Ive sold vehicles,she is great!

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

I bought a car from here last night and was very pleased with my service. The whole process was made easy by my salesman, Stacey, whom I would recommend for a non-aggressive and pleasant experience… from beginning to end. Highly recommend this place!

Purchased this car because of our experience with out 2012 SRX. As much as we like the 2012 the 2016 exceeds it in every criteria. Especially appreciate the the advances with the safety equipment. Love the cross traffic warning in the backup camera. Blind spot warning in the outside rearview mirrors are especially helpful. Learned driving thru Atlanta in heavy traffic just after a rainstorm that I never want t be without rainsense windshield wipers. Very convenient and a huge safety factor.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

5-year-old car seems like it just came from Detroit. Great quality, style and comfort. Six cylinder engine is like a rocket...handles like a BMW but half the price. Highly recommend this car.

My experience was awesome. From the first call and through the delv of my new 2025 Ford Expedition Max Platinum. John Sweeney and Janet were first class ! 5 Star job !

Buy this car but low beam headlight are dim but the car no way I am am selling the car. It as 14,360 miles on it.

The service was very good and the staff was knowledgeable and friendly. I was notified when to come pick up my car. I was offered the opportunity to wait in their lounge where they provide a variety of food and drinks for their customers.

I purchased this car slightly used in 2016 and to date have spent very little on repairs other than regularly scheduled maintence. It is now approaching 93K miles and so far have not had to change out the brakes and just now passed state inspection. A couple of years ago I was on my way to visit my wife that was in the hospital and while on my way, the car in front of me had come to a complete stop which in turn as I did as well to allow for a turning vehicle. While I was stopped, someone hit me from behind doing about 35 MPH. I received no injuries whatsoever and only damage to my car was rear bumper tore up, but other than that, received no other damage. However, he was driving a SUV as well, and it smashed in his front end, side panels and rendered it inoperable. Definitly feel safe when traveling in this car. And based on the very little cost of operating this car, I highly recomend this vehicle as a great purchase.

Delon was so very helpful throughout the process. He made me extremely uncomfortable, kept me informed and helped me understand everything. The team as a whole was fantastic!

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

I had the BEST EXPERIENCE with Rob!!!! He was absolutely SPECTACULAR!!!!!!!!!! Best customer service I've had there other than Anna.

I bought a 2012 SRX Luxury and have owned it for 3 years. When I bought it I had roughly over 80 thousand miles on it and today I have roughly 117,000 miles. The ride itself is smooth and the range when I'm taking long highway trips seems to be a little over 400 miles before needing more fuel. Some of the issues I have had to fix include replacing both front wheel bearings, replacing the mass air flow sensor that was triggering the check engine light, adding freon to the Air conditioning system, and more recently I had a check engine code triggered by the cam shaft extending to far which reset itself after performing an oil change and making sure there was adequate amount of oil which was the first trouble shooting step when hooking up the OBD reader. Having never been one to work on my own car I took it upon myself to learn how to fix these problems myself by watching Youtube videos. In the three years I've owned the car I have not yet had to take it into a mechanic and I perform my own oil changes roughly every 3 to 5 thousand miles. Its a great comfortable family car that has been reliable the issues I've had would seem to be consistent with any car that over 10 years old.

We had a very pleasant car buying process with Mike! Everything was straightforward, helpful and transparent.

love it. rides and drives nice . Its 7 years old and looks brand new . Hands down the best car I've ever owned at 57 years old

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Maybe the best car I ever owned.I didint know that AWD cars could be so smooth.Confortable,quick,silky smooth transmission .A learning curve for all the features available.

Great service. Friendly people! And can feel they care about me and my vehicle!

I liked this car so well that I owned two of them! These cars are road warriors! They are comfortable, roomy and have great styling. The only reason for trading was the mileage was up there and with any high mileage car, there will be problems! I was lucky ! Everybody should own a Cadillac!

Billy Bidwell was awesome. He took good care of me and made sure that all my needs were met not just during the buying process but also after. He made sure the issue we had come up was taken car of professionally as well as quickly. Highly recommend anyone in the market goes and sees him.

great customer service Mr Fawad always helps me 5 stars. I took my car yesterday to Honda dealership made sure my service advisor is working. Mr Fawad is always amazing made sure to take care of my car and return the car as promised.

I have owned this car for 3 years and have loved it. Just changed tires, and full tune up. Only problem CD player. Car has over 192000 miles. Just love it. If not in accident, Would still have it. Recomend to any one who takes care of thier car.

First time car buying experience with no actual (good or bad) credit , needed to start. Nice, smart not obnoxious sales, team who found better than what we thought we wanted and helped us with financial decisions and we left very happy & satisfied with our car thanks to our team ?Cade & Sweetie ?

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

meets my needs love the car. I would recommend this car to anyone looking. great all around value. glad I made this buy. would do it again

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

I purchased a car from Verna, and she was super helpful throughout the entire car buying experience. If you need a car come see Verna!