Used 2022 Cadillac XT5 for sale near Macomb, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

Very professional dealership Love all the interaction with the sales reps and also the finance guys. 10 out of 10 in my book keep up the good work!

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

My wife and I were out shopping for a new vehicle. We had heard that Cadillac of Novi had some good prices on XT6s. Our lease on our 2022 Acadia was up and we wanted something of a similar size as the new Acadia was now on a larger platform. We walked in and were met by Matt Lee. Matt was extremely helpful with looking at our options for an XT6. We found a model and color that we liked and we took it for a test drive. We started talking numbers and liked what we heard. We had some time while Matt was running some numbers and so we looked at the other vehicles in the showroom. We saw a very cool Lyric and checked it out. We noticed the sticker was a bit higher than the XT6 so we thought it was out of our price range. Matt came over and walked us through some of the cool features in the Lyric and said he would give us some ballpark pricing because there were some good incentives. We were surprised by how the incentives lowered the price of the car. We had some very straightforward negotiations and Matt found us additional incentives and Matt and the finance manager, Tim Hemingway, came back with very aggressive prices. The figures were better than any I had seen online. Timm was a pleasure to deal with as we signed the lease agreement. Matt and Cadillac of Novi exceeded our expectations. They have taken great care of us and made a usually stressful experience into a pleasurable one. We highly recommend Cadillac of Novi.

Everyone at Serra is great to work with, I have worked with Scott Gould for many years and many vehicle purchases and every time is above and beyond any expectations. Scott is very knowledgeable and very easy to work with. Overall a A+++

I would like to thank Mr. Bellomo for everything he expediently did for me in the transition of my leased Jeep to my new leased Charger. Having been devastated at the loss of my first Charger in 2016, I tried something new (my Jeep), but just was not in love with it. Being reclusive in nature, I do not enjoy spending long hours having to make purchases of any sort. Mr. Bellomo seemed to understand my reasoning for wanting to get back into something I loved. My car was a desideratum in feeling like "myself" again. Not only did he accomplish this with amazing accuracy, he, also, took the time to speak with my father who lives 24 hours away to reassure him that I would be taken care of. I, literally, had everything done, no surprises or let downs, in two days without ever having to spend hours at the dealership. I cannot thank him enough for giving me back something I dearly loved and have fallen in love all over again. It is not often that people in the customer service industry are understanding, empathetic and sympathetic enough to tailor a person's needs accordingly. I love my new Charger so much, I will be purchasing it when my lease is up. Thank you, Mr. Bellomo. I am in no way a materialistic person, but this meant more to me and my family, just to see me happy again. I, certainly, hope you get the recognition you deserve!

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

Drew at Car Dome Auto Sales made trading in my old car the smoothest process I've ever had. He swiftly examined my automobile, made me a reasonable offer, and completed the trade-in process. I did not have to bargain or worry about lowball offers. Drew seemed to value my time and understand my want for a speedy, honest transaction. I left the dealership with a terrific car and a great bargain on my trade-in.

I just want to say that working with Eric Boitos to purchase the 2023 Cadillac CT5 that I just got was a great experience. Eric was a professional in all ways. Timely responded every time. I have dealt with a lot of sales people over the years and Eric is at the top of the best.