Used 2024 Cadillac XT5 for sale near Bloomingdale, IL

My car, a 2013 RX350, was scheduled for a 100,000 check up. My service rep, Efren, attended to my appointment in an efficient and friendly manner. I felt very comfortable with him. He was a pleasure to interact with.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Staff was amazing and got me what I wanted. I told them a price I wanted to spend and they did not try to sell me anything more.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

An unforgettable experience to say the least. This is my 3rd new vehicle and by far the easiest and most hassle free. My salesman Marcin and manager Kenny went above and beyond for me to locate the perfect vehicle to fit my wants and needs along with staying in my budget. Jimmy also got me in and out with paperwork. Would definitely recommend all family and friends! Thanks Rizza GMC!

Ask for Jeff Wilson he was very polite and very outgoing. He did a great job of selling me my car and I’d recommend them to anybody I know.

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

Best Car Dealership I have ever been to. Will definitely go back and refer friends and family! Wonderful experience without any pressure or gimmicks. Chris Babalis was an amazing salesman and went above and beyond for me. Thank you again!

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Very happy, customer service was excellent Will return when needed

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

Joey was extremely helpful! the team at Zeigler Chevrolet was on point, thank you to Joey, Geio, Rick, Lawrence, and Mike. my wife and I left with a great car and even fantastic deal. Thanks everyone!

I live in Barrington and there?s a Cadillac dealer downtown. My service and experience at Motorwerks in Barrington has been disappointing so I Travel to Napleton Cadillac in Libertyville. The drive is worth the service

Purchased my SRX in 2012 and have regularly used their Service Department. Always great and courteous customer service. If waiting for your vehicle, comfortable waiting area with beverages. If your vehicle requires a longer service period, a courtesy vehicle is quickly arranged.